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7. Maintenance

There is no requirement for any onsite maintenance on the IRIS Touch
If you want to carry out a maintenance inspection please perform the following:
Confirm the status of the IRIS Touch unit.
Clear any faults on the dialler.
Reflash IRIS Touch software to latest version.
Test the configured communication paths (Ethernet / GPRS).
Perform full test of alarms from the alarm panel and confirm these are received at the
monitoring centre.
The IRIS Touch will give a visual indication of the current system status via the SYS LED. If this is yellow
constant
the current setup of the dialler is all reporting OK, if yellow flashing
some trouble events being reported.
To further investigate any faults or to perform checks the IRIS Touch dialler gives you the option, via the
touch screen, to check the current status faults, reflash to latest software and perform communication
path checks.
Touch the screen to exit the screen saver and you should now see the option indicating status and to enter
the installer menu. You will now be in the main menu and can perform the following checks:
7.1.

Confirm current status

The IRIS Touch will indicate "Status – ok" If the current dialler setup is all working correctly, and if the
status is showing "Status – Trouble" the dialler has a trouble reported. Click on the "Status – Trouble" and
Go to the option for "View Trouble Report".
You can now check
the current system troubles that are being reported and then look to resolve these
issues. For further information please refer to the IRIS Touch
http://www.chironsc.com/downloads_security.html.
7.2.

Check software version / Reflash

Go to the settings menu and then select the 'Reflash' option.
could be during installation or maintenance, the engineer will be required to change the password as
required for EN50136-2. Please record the password on the installation documentation.
Enter the correct reflash password and the unit will try to connect to the Chiron reflash server and check if
a later version is available. If a newer version is available you will have the option to 'reflash now'.
The reflash will take up to 15 minutes if via GPRS and around 2 minutes with the Ethernet connection.
Once completed the dialler will reboot and switch to the new software. All configurations are saved and
there is no need to reconfigure the IRIS Touch.
IRIS Touch
Quick Installation & Maintenance Guide Version 1.0
.
Engineer Manual available from
On first entry to the reflash option which
the dialler has
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