Hiddn KryptoDisk 2 사용자 설명서 - 페이지 7

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4. How to respond in case of emergency [FAQs]

This section contains procedures for emergency situations like a lost, stolen or malfunctioning card or device,

as well as information on how to use the user data restore card.

My user primary card was lost or stolen

If you have lost control of your user primary card, you should zeroize the KryptoDisk 2 immediately. Please

refer to section 8 – Admin menu and follow the procedure Zeroize without the user primary or user data

restore card inserted. This does not change or delete any data on the KryptoDisk, but only invalidates the

currently accepted card. To regain access to the data on the KryptoDisk 2 initialise using the user data restore

card.

NB: If your user primary card is lost or stolen, we advise you to order a new set of cards immediately. Please

contact

[email protected]

My KryptoDisk 2 was lost or stolen

The tamper-proof hardware encryption module in the KryptoDisk 2 provides a level of security that is sufficient

for the Norwegian Army and GDPR requirements, amongst others. The AES-256 encryption keeps your data

safe against brute force attacks.

We strongly recommend that you destroy the user primary card and user data restore card by properly cutting

through the smart card chip, the small and golden on your keycard.

My KryptoDisk 2 and user primary card was lost or stolen

In addition to being tamper-proof, the user primary card contains a secure retry-counter that protects the PIN

code. After 5 unsuccessful attempts the user primary card will lock, and the only way to reactivate it is to enter

the PUK code (which we recommended that you keep separately from the KryptoDisk 2). After 10 unsuccessful

PUK entries the user primary card will be permanently locked.

If your KryptoDisk 2 is lost together with the user primary card, we strongly recommend that you destroy the

user data restore card immediately, and eliminate any record of the PIN and PUK codes. If you follow these

measures, the data on your device can be considered secure even though the user primary card was lost along

with the device.

I forgot PIN code for my user primary card

If you forget your PIN code, you can use the PUK code to restore your PIN and regain access to your KryptoDisk

2. Please refer to section 8 – Admin menu for information on how to reset your PIN code.

1. Enter a wrong PIN code 5 times to trigger a prompt to enter the PUK code

2. Restart device

3. Find the PUK code from your PIN/PUK card and enter PUK, you will then be redirected to create a new PIN

I need to zeroize my card immediately

Some situations might require you to instantly zeroize your user primary card. The emergency zeroize function

allows you to do this without entering the Admin menu.

1. While not connected to USB cable, insert your user primary card into the KryptoDisk 2

for a new set of cards.

KRYPTODISK 2 |

USER PRIMARY AND DATA RESTORE CARD