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5.3 Support

LED indications

Situation

Description

Connected

via

Green continuous

USB

Orange blinking

Red continuous

During measure

Green blinking (2 flashes per blink)

Green/Orange blinking (1 green, 1 orange flash per

blink)

Error

2 rapid red blinks

3 rapid red blinks

4 rapid red blinks

5 rapid red blinks

6 rapid red blinks

Error type

Error type*

How to solve the issue

Error 1

Disconnect and replug the Physilog

Error 2

Contact GaitUp

Error 3

Charge the Physilog

Error4

Contact GaitUp

Error 5

Contact GaitUp

Error 6

Empty the memory card

*see LED indication above

Soft reset of Physilog

The soft reset is the first manipulation which can be done if the Physilog

properly. To do a soft reset, hold the main button for 15 seconds. The LED shines orange

and then stops. If the problem persists, fill out the contact form on the support page

(www.gaitup.com/support) or write an email to [email protected]. Please indicate

Physilog

5 serial number and describe the problem in as much detail as possible.

User guide GaitUp Lab - v1.0.0 Date: 04.05.2020

EPFL Innovation Park, Bat C. CH-1015 Lausanne

Meaning

Fully charged

Charging

Data transfer

Error 1

Measuring

Waiting for synchronization

Low battery

Error 2

Error 3

Error 4

Error 5

Error 6

Gait Up SA

www.gaitup.com

TVA CHE-145.136.760

5 is not working