Dynamic Engineering PCI2PMC 사용자 설명서 - 페이지 12

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Warranty and Repair

Please refer to the warranty page on our website for the current warranty offered and

options.

http://www.dyneng.com/warranty.html

Service Policy

Before returning a product for repair, verify as well as possible that the suspected unit is

at fault. Then call the Customer Service Department for a RETURN MATERIAL

AUTHORIZATION (RMA) number. Carefully package the unit, in the original shipping

carton if this is available, and ship prepaid and insured with the RMA number clearly

written on the outside of the package. Include a return address and the telephone

number of a technical contact. For out-of-warranty repairs, a purchase order for repair

charges must accompany the return. Dynamic Engineering will not be responsible for

damages due to improper packaging of returned items. For service on Dynamic

Engineering Products not purchased directly from Dynamic Engineering contact your

reseller. Products returned to Dynamic Engineering for repair by other than the original

customer will be treated as out-of-warranty.

Out of Warranty Repairs

Out of warranty repairs will be billed on a material and labor basis. The current minimum

repair charge is $100. Customer approval will be obtained before repairing any item if

the repair charges will exceed one half of the quantity one list price for that unit. Return

transportation and insurance will be billed as part of the repair and is in addition to the

minimum charge.

For Service Contact:

Customer Service Department

Dynamic Engineering

150 DuBois St. Suite C

Santa Cruz, CA 95060

831-457-8891 831-457-4793 fax

InterNet Address [email protected]

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