Galaxy Next Generation G2 SLIM 8600 사용자 설명서 - 페이지 15

{카테고리_이름} Galaxy Next Generation G2 SLIM 8600에 대한 사용자 설명서을 온라인으로 검색하거나 PDF를 다운로드하세요. Galaxy Next Generation G2 SLIM 8600 17 페이지.

Basic Troubleshooting

No Sound

If your panel does not have sound, please try these steps:

1) Turn the panel off and then flip the rocker switch located on the back of the panel (to the off position,

wait a couple minutes and then turn it back on)

2) Verify if the panels volume is up and not muted

3) Insert a USB stick, containing an audio file and attempt to play the audio file

4) Connect your laptop to the panel via HDMI and go to the HDMI input (that you are plugged into) and

play an audio file

5) Verify that the device is not connected to the Bluetooth device

No Touch

Please locate your remote control and press the blue button (as noted on page 6, # 17), this button

activates/deactivates the touch on the screen.

No Power

If your panel will not power on, please try these steps:

1) Verify the panel is plugged into a known working outlet

2) Check to see if there are any LED lights on anywhere on the panel

3) Try a different power cable

4) Make sure the rocker switch is on the ON position

5) Make sure the power cable is connected securely to the AC power inlet on the side of the panel and

to the power outlet.

Creating a Support Ticket

If the above does not work for you or you are experiencing a different issue, please contact

for additional troubleshooting. Please have the panels Serial Number, the issue you

are experiencing and the troubleshooting steps that you have completed (if any). If there is a visual defect,

please include an image when submitting the ticket.

Thank you – Galaxy Support

Basic Troubleshooting

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