CopperOptics 150-1671-11 매뉴얼 - 페이지 16

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9. Technical Support

9.1

PairGain Technical Assistance is available 24-hours-a-day, 7-days-a-week by contacting PairGain

Customer Service Engineering group at:

Telephone:

Fax:

9.2

During normal business hours (8:00 AM to 5:00 PM, Pacific Time, Monday - Friday, excluding

holidays), technical assistance calls are normally answered directly by a Customer Service Engineer.

At other times, a request for technical assistance is handled by an on-duty Customer Service

Engineer through a callback process. This process normally results in a callback within 30 minutes

of initiating the request.

9.3

In addition, PairGain maintains a computer bulletin board system for obtaining current information

on PairGain products, product troubleshooting tips and aids, accessing helpful utilities, and for

posting requests or questions. This system is available 24-hours-a-day by calling (714) 730-3299.

Transmission speeds up to 28.8 kbps are supported with a character format of 8-N-1.

10. Certification

10.1

FCC Compliance. The PG-Plus PRL-771 Remote Line unit complies with the limits for a Class B

digital device,

protection against harmful interference in a residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the situation by one or more of the

following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Consult the dealer or an experienced radio or television technician for help.

10.2

Modifications. The FCC requires the user to be notified that any changes or modifications made to

this device that are not expressly approved by PairGain Technologies, Inc. may void the user's

authority to operate the equipment.

10.3

All wiring external to the product(s) should follow the provisions of the current edition of the

National Electrical Code.

Page 14

March 14, 1997

(800) 638-0031 or (714) 832-9922

(714) 832-9924

pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable

PairGain Engineering - Plant Series

950-771-100

PG-Plus PRL-771