Phone Quick Reference Guide (QRG)
9620 IP-Telephone
Missed Call Log
Indicator, Set ID #, &
Date/Time
Message/ Call
Voice Mail
Contacts
Speaker
Speaker/Receiver
Microphone Mute
Placing a Call & Sending Calls to Coverage
Internal Calls
1. Pick up the handset or press Speaker, if enabled
2. Dial the 5 digit extension OR use the right-arrow key
to go to the Features-Page, scroll to and Select/Press
Directory or Select/Press Directory if already
displayed
Using the letters on the keypad, spell the individual's last
name and
Select/Press Next to scroll through multiple
»
listings of the same last name
OR Press (1) after the last name and spell the
»
first name
Select/Press Make Call
Note: the Phone button will exit the Directory
Local Calls
1. Pick up the handset or press Speaker, if enabled
2. Dial 9 and 10-digit local number
Issued January 9, 2009 – JT Massey
Long Distance Calls (Domestic & Canada)
1. Pick up the handset or press Speaker, if enabled
2. Dial 9 + 1 + Area Code and Number
3. Enter the 6-digit Authorization Code when the Recall
Dial Tone (3-beeps & Dial Tone) is heard
Long Distance Calls (International)
1. Pick up the handset or press Speaker, if enabled
2. Dial 9 + 011 + Country Code and Number
3. Enter the 6-digit Authorization Code when the Recall
Dial Tone (3-beeps & Dial Tone) is heard
Send Calls to Coverage (Assistant or Voice Mail)
Idle Phone
•
•
Ringing Phone – Depress To VMail
9620 IP-Telephone
Message Waiting Indicator
Prompt Line
Line/Feature Appearances
Soft Key Labels
Soft Keys
OK Button & Navigation
Arrows
Phone/Exit Button
Menu
Call Log
Speaker, Receiver, & Ringer
Volume Control
Headset
Your Line
o Depress the Soft Key Send All
Departmental or other Line
o Depress SAC
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