Avaya IP Office Phone Manager 사용자 설명서 - 페이지 3

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페이지 인쇄

Quick Guide:

Logging into a phone

Press * # and extension number.

Making Calls

For external calls, dial 9 and the destination number or, for internal calls, just dial the extension and

begin conversation. To automatically announce yourcall over the destination extension's speakerphone,

dial 0+ the extension number. After you hear a beep you can begin talking over their speakerphone.

Answering Calls

You can lift the handset, press the "Speaker" button, or press the line appearance button of the ringing

line to begin conversation.

Place a Call on Hold

While caller is on the phone, press the HOLD softkey..

To retrieve a caller, go to line where the caller is on hold and pick it back up.

Park Calls

While caller is on the phone, press one of the park buttons (e.g. Park 1, Park 2, Park 3).

To retrieve parked calls, press the lit Park key and press the Connect softkey.

Transfer calls

While caller is on the phone, press the Transfer softkey. Then, dial the ext. to which you want to transfer.

You may either hang up to connect or wait for the person to answer in order to announce the call. When

you hang up, the caller will be connected.

To Transfer calls directly to Voicemail

While the Caller is on the phone, press Transfer softkey. Then, press # + extension number of the

destination parties voicemail. Hang up, and caller will hear destination parties greeting immediately.

Conference Calls

There are two types of conference features available to you...

Ad-hoc:

Answer or place a call, then press the Hold softkey. Make your second call and press CONFERENCE

softkey. Repeat previous stepsto add multiple parties.

Conference Bridge:

Each extension has a private conference bridge at its disposal. To send callers into your personal

conference bridge, press the Transfer softkeywhile on the call. Dial 2 and your extension number, then

hang up. Repeat for all additional callers. Once all parties have been added to the bridge, dial 2 and your

extension number to join the conference. Internal users can also join and transfer callers into your

conference bridge by dialing or transferring callers to 2 and your extension number (your bridge

numbering may vary depending on you extension numbering scheme.)