1. Press Mute during a call so that the other person cannot hear you.
2. Touch Mute again to un-mute the call.
**NOTE: When you mute a call, the Mute button light is on and the top line displays the Mute icon.
This icon indicates a call is on hold
PUTTING CALLS ON HOLD:
1. If you are not active on the line you want to put on hold, touch that line.
2. Touch Hold.
3. Touch Resume, OK button or the line button of the held call to retrieve or return to the call.
1. From the Phone screen, with the call you want to transfer active, touch or press the Transfer softkey.
TRANSFERRING CALLS:
2. Enter the phone extension number on the Destination line or select from one of the following options.
*The phone displays the Enter transfer destination screen.
a. Held Call: Displays the held call line appearance as an option and switches to the Select Transfer
Method screen.
b. Recents: Displays the recent call history as an option and switches to the Select Transfer Method
screen.
c. Contacts: Displays the contacts list as an option and switches to the Select Transfer Method screen.
d. Cancel: Terminates the call transfer.
e. More: Displays more options related to call transfer. Symbol, Clear, 123, and Cancel are displayed
when you select this option.
f.
Priority: Displays Precedence selection screen.
3. Select the Transfer Softkey
**Use the Bksp softkey to clear the input and the Cancel softkey to terminate the call transfer.
4. Press the Now or Complete to complete the transfer of the call.
CONFERENCE CALLS:
Each phone has the ability to conference a total of 6 parties (internal/external) in a call. You must be active on a call in
order to initiate a conference call.
1. During a call, on the Phone Screen, press Conf. *The phone puts the existing call on Hold.
Setting up a conference call:
2. Dial the telephone number using the dial-pad or call the person from the Contacts list or the History list.
3. When the person answers, press the Join softkey or OK to add the person to the existing call.
4. To add another person, press the Add softkey and repeat steps 2-4.
1. From the Phone screen, select your active call.
Adding a person on Hold to a Conference call:
2. Press Conf, or, if you are already on a Conference call, press the Add softkey.
3. Select the call on hold that you want to add to the conference.
4. Press Resume to take the call off hold.
5. Press the Join or Conf softkey to add the person to the conference call.
Putting a Conference call on hold:
Use this task to put a conference call of a participant on hold while allowing the other parties on the call to continue
1. Press Hold during the Conference call.
talking to each other.
2. Press Resume or OK or select the call appearance/line button to resume the conference call.
J169/J179 SIP Telephone
End User Reference Guide
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