Dropping/Muting Parties
While in a conference, press the Details key. Scroll through the list of callers in the conference and:
To drop a caller from the conference, highlight them and press Drop.
To mute a caller, highlight them and press Mute. Repeat this to unmute them.
To return to the call display, press Back.
Transferring Calls
Transferring Calls
You can transfer calls even if no call appearance buttons are available.
1. Press Transfer. The current call is put on hold.
2. Dial the number for the transfer. Alternatively, press Dir to select a destination from the directory, or press
Redial if applicable.
To complete a supervised transfer, press Complete after the call has been answered.
To complete an unsupervised transfer, press Complete while the call is still ringing.
If the transfer destination does not answer or does not want to accept the call, press Cancel.
Transferring Calls to Voicemail
You can use the Message key to transfer a call to another user's or group's voicemail mailbox.
1. With a call connected, press the Message key. You can continue talking.
2. Dial the extension number of the user or group and press Select.
Redirecting Calls
Do Not Disturb
When you select 'Do Not Disturb', your calls are redirected to voicemail if available or otherwise hear busy tone. Calls to
any group of which you are a member are not presented to you. You can still use the phone to make outgoing calls. When
you go off-hook you will hear broken dial tone.
1. Press Features. Use the up/down cursor keys to highlight Call Settings. Press Select.
2. Select Do Not Disturb.
3. Press Change to change the setting.
4. Press Save to save the setting.
Forward Unconditional
You can change your forward unconditional settings using the Features menu.
1. Press Features. Use the up/down cursor keys to highlight Forward. Press Select.
2. Use the up/down cursor keys to highlight Forward Unconditional. Press Select.
To switch on/off: Highlight Fwd Unconditional. Press On or Off. If no destination is currently set, the
display jumps to the destination field.
To select which calls: Highlight Call Type. Press Change and when the required option is displayed press
Save. Options are External Only, External and Group, Non Group Calls and All Calls.
To set the destination: Highlight Destination. Press Edit and enter the number required or press To VM to
forward to voicemail.
Follow Me
You can redirect your calls temporarily to another extension.
1. Press Features. Use the up/down cursor keys to highlight Forward. Press Select.
2. Use the up/down cursor keys to highlight Follow Me To. Press Select.
3. Dial the number of another user or press Dir to select from the directory. Press Save.
J179 Phone Quick Reference Guide
IP Office
Page 3
04a (3/29/2018)
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