Action
Step 2
From the printer control panel, set the paper size and type in the Paper menu
to match the paper loaded in the tray.
Do the paper size and type match the paper loaded in the tray?
Step 3
a
Depending on your operating system, specify the paper size from Printing
Preferences or from the Print dialog.
b
Resend the print job.
Is the page or image clipped?
Step 4
a
Reinstall the imaging unit.
1
Remove the toner cartridge.
2
Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
3
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Is the page or image clipped?
Compressed images appear on prints
Action
Step 1
a
Make sure the size of the paper loaded in the tray matches the fuser type.
Note: To identify the fuser type, view the label on the fuser.
b
Resend the print job.
Do compressed images still appear?
Step 2
a
Replace the fuser.
For more information on installing the fuser, see the instruction sheet that
came with the part.
b
Resend the print job.
Do compressed images still appear?
Print quality Guide
Page 2 of 19
Yes
No
Go to step 3.
Do one or more of the
following:
•
•
Go to step 4.
The problem is solved.
Contact
customer
The problem is solved.
support.
Yes
No
The problem is solved.
Go to step 2.
The problem is solved.
Contact
support.
Specify the paper size
from the tray settings
to match the paper
loaded in the tray.
Change the paper
loaded in the tray to
match the paper size
specified in the tray
settings.
customer
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