Fujitsu 5015C - fi - Sheetfed Scanner 시작하기 - 페이지 21

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Appendix1

■ Troubleshooting checklist

Symptom

Scanner does not turn on.

Scanning does not start.

Vertical lines appear in the

generated image of the

scanned image.

The generated image shifts

or is distorted.

Quality of generated image

is unsatisfactory.

Multi feed frequently

occurs. (*)

TROUBLESHOOTING

Check this item

Is the main switch turned on?

Have you pushed the power button?

Are the AC cable and AC adapter prop-

erly connected to the scanner?

Is Windows normally started up?

Are the documents loaded correctly on

the ADF paper chute?

Is the ADF closed completely?

Is the USB cable properly connected?

Does the Function Number Display indi-

cates an alarm or an error?

Does the alarm state remain displayed

even after the scanner has been turned

off and back on again?

Is the glass dirty?

Are the documents loaded correctly?

Are the glass or sheet guides (a white

location) clean?

Do the documents satisfy the "Docu-

ment Quality" in the section 2.2.1 of the

fi-5015C Operator's Guide?

Are the documents set properly in the

ADF paper chute?

Is the document stack thicker than 4mm?

Is the Pad ASSY dirty?

Is the Pad ASSY worn out?

fi-5015C Image Scanner Getting Started

Remedy

Turn the main switch on.

Push the power button.

Correctly connect the AC cable and the AC

adapter.

Disconnect the AC cable and the AC adapter from

the scanner, then connect them again.

If this does not restore the power supply, contact

the store where you purchased the scanner or an

authorized FUJITSU scanner service provider.

Push the power button again after completely

starting up Windows.

Load the document correctly on ADF paper chute.

Close the ADF completely.

Correctly connect the cable. (When a USB hub is

used, check the hub's power supply.)

When the Function Number Display indicates an

alarm or an error, refer to the "Chapter 4. TROU-

BLESHOOTING" in the fi-5015C Operator's

Guide for removing the alarm or the error.

Turn off and on the power button.

If this does not eliminate the alarm state, contact

the store where you purchased the scanner or an

authorized FUJITSU scanner service provider.

Clean the glass following the instructions in the

Operator's Guide "3 Maintenance".

Load the documents correctly.

Clean dirty locations.

Scan the document by Flatbed.

Fan the documents before scanning. Correctly

align the document stack and load them on the

ADF paper chute. Refer to Section 2.2.2 of the fi-

5015C Operator's Guide.

Reduce the number of sheets in the document

stack to 4 mm thickness or less.

Clean the Pad ASSY. Refer to the Operator's

Guide "3.2.3 Cleaning the ADF".

Replace the Pad ASSY. Refer to the Operator's

Guide "3.3.3 Replacing the Pad ASSY".

AP-1