AEG OKO-LAVAMAT 60300 지침서 - 페이지 47

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SERVICE

If a malfunction should occur at the appliance, refer first to the section

"What to do when ..." in these user instructions. If you do not find any

applicable instructions there, contact your customer service centre.

(Addresses and telephone number can be found in the "Service Depart-

ments" section.)

Be well prepared before you phone. This facilitates the diagnosis and

the decision as to whether a customer service visit is necessary. With

our checklist you can gather important information before making

your call:

Make a note of the PNC number and

the S-number.

Both of these number can be found

on the rating plate on the inside of

the door of your washing machine.

PNC

......................................................

S-No.

......................................................

In addition to this please establish if possible:

• How is the malfunction noticeable ?

• Under what circumstances does the malfunction occur?

You will be charged even during the warranty period

– if you could have corrected the malfunction yourself with the help of

the malfunctions table (see "What to do when ..." section),

– if the customer service technician is required to make several trips

because he had not received all relevant information before his visit,

and must return, for example, to pick up replacement parts. This

additional driving can be avoided if your telephone call is well prepa-

red, as described above.

Service