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Getting help and contacting Alienware

Self-help resources

You can get information and help on Alienware products and services using these online self-help resources:

Table 23. Alienware products and online self-help resources

Self-help resources

Information about Alienware products and services

My Dell app

Tips

Contact Support

Online help for operating system

Access top solutions, diagnostics, drivers and downloads, and

learn more about your computer through videos, manuals and

documents.

VR Support

Videos providing step-by-step instructions to service your

computer

Contacting Alienware

To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com.

NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing

slip, bill, or Dell product catalog.

Resource location

www.alienware.com

In Windows search, type Contact Support, and press Enter.

www.dell.com/support/windows

Your Alienware computer is uniquely identified by a Service Tag

or Express Service Code. To view relevant support resources for

your Dell computer, enter the Service Tag or Express Service

Code at www.dell.com/support.

For more information on how to find the Service Tag for your

computer, see

Locate the Service Tag on your

www.dell.com/VRsupport

www.youtube.com/alienwareservices

computer.