Dell E103S 설치 및 서비스 매뉴얼 - 페이지 31

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Receiving automated support with Secure Connect Gateway (SCG)

Recycling or End-of-Life service information

Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components,

visit

www.dell.com/recyclingworldwide

Contacting Dell Technologies

Dell provides online and telephone based support and service options. If you do not have an active internet connection, you can

find Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies

depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical

assistance, or customer service issues follow these steps:

Steps

1. Go to www.dell.com/support/home.

2. Select your country from the drop-down menu on the lower right corner of the page.

3. For customized support:

a. Enter the system Service Tag in the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword

field.

b. Click Search.

The support page that lists the various support categories is displayed.

4. For general support:

a. Select your product category.

b. Select your product segment.

c. Select your product.

The support page that lists the various support categories is displayed.

5. For contact details of Dell Global Technical Support:

a. Click

Contact Technical

b. The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support

team.

Accessing system information by using QRL

You can use the Quick Resource Locator (QRL) located on the Express service tag installed in front of the XR8000r chassis.

There is also another QRL for accessing product information located on the back of the system cover.

Prerequisites

Ensure that your smartphone or tablet has a QR code scanner installed.

The QRL includes the following information about your system:

and select the relevant country.

Support.

Getting help