Dell Force10 S2410-01-10GE-24P 매뉴얼 - 페이지 35
{카테고리_이름} Dell Force10 S2410-01-10GE-24P에 대한 매뉴얼을 온라인으로 검색하거나 PDF를 다운로드하세요. Dell Force10 S2410-01-10GE-24P 42 페이지. Installing the s2410 system
Dell Force10 S2410-01-10GE-24P에 대해서도 마찬가지입니다: 애플리케이션 노트 (6 페이지), 빠른 시작 매뉴얼 (31 페이지)
페이지 인쇄
Requesting a Hardware Replacement
To request replacement hardware, follow these steps:
Step
Task
Determine the part number and serial number of the component. To list the numbers for all components installed in
1
the chassis, use the show hardware command.
Request a Return Materials Authorization (RMA) number from TAC by opening a support case. Open a support case
2
by:
• Using the Create Service Request form on the iSupport page (see
page
34).
• Contacting Dell Force10 directly by E-mail or by phone (see
page
34). Provide the following information when using E-mail or phone:
• Part number, description, and serial number of the component.
• Your name, organization name, telephone number, fax number, and e-mail address.
• Shipping address for the replacement component, including a contact name, phone number, and e-mail address.
• A description of the failure, including log messages. This generally includes:
• Output from the show tech-support [non-paged] command (This report is very long, so the storage buffer in
your terminal program should be set high.)
• Output from the show logging (This report is included as a section in the output of show tech-support.)
• Console captures showing the error messages
• Console captures showing the troubleshooting steps taken
• Saved messages to a syslog server, if one is used
Contacting the Technical Assistance Center on
Contacting the Technical Assistance Center on
Technical Support
|
35