FIBARO FGS-223 사용자 설명서 - 페이지 2

{카테고리_이름} FIBARO FGS-223에 대한 사용자 설명서을 온라인으로 검색하거나 PDF를 다운로드하세요. FIBARO FGS-223 2 페이지. Single/double switch 2

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Products shall be resolved exclusively through final and binding

Limited warranty - United States

arbitration, rather than in a court proceeding. Alternatively, the

Customer may assert his/her claims in small claims court, if the claims

qualify and so long as the matter remains in such court and advances

This limited warranty is provided by Fibar USA, LLC (the "Company"),

only on an individual (non-class, non-representative) basis.

1040 E. Lake Ave., Glenview, Illinois 60025, as the sole and exclusive

remedy offered to a purchaser (the "Customer") of the products (the

The Company and the Customer agree that each of them may bring

"Products") for any alleged defects in any of the Products. The warranty

claims against the other only on an individual basis and not as a plaintiff

is subject to all terms sets forth below.

or class member in any purported class or representative action or

proceeding. Unless both the Company and the Customer agree, the

1. LIMITED WARRANTY:

arbitration may not consolidate or join more than one person's claims

Subject to the limitations of section 2, the company warrants that the

and many not otherwise preside over any form of a consolidated,

products sold by the company to the customer will be free from defects

representative, or class proceeding.

in material and workmanship under normal use and regular service and

C. Opt-Out. The Customer may opt-out of this agreement to arbitrate

maintenance for a period of one (1) year from the date of purchase of

by sending the Company a written opt-out notice, via certified mail and

the products. The one-year period may be referred to as the "limited

postmarked no later than 30 days after the date of purchase of the

warranty period".

Product. The opt-out notice must include the Customer's name and

This is the sole and exclusive warranty given by the company with

address, the serial number of the Product purchased, and the date and

respect to the products and is in lieu of and excludes all other

location of the purchase. All other parts of this limited warranty will still

warranties, express or implied, arising by operation of law or otherwise,

apply.

including without limitation, any implied warranties of merchantability,

Procedures. The arbitration shall be administered by JAMS

fitness for a particular purpose, non-infringement and the implied

pursuant to its Comprehensive Arbitration Rules and Procedures or

condition of satisfactory quality.

pursuant to JAMS' Streamlined Arbitration Rules and Procedures,

The product is not, is not intended to function or be used as, should not

whichever as applicable. JAMS' rules are available at www.jamsa-

be used as, and shall not be deemed to be, an alarm system or home

dr.com. The use of the word "arbitrator" in this provision shall not be

security system. The product's intended use shall not include use as an

construed to prohibit more than one arbitrator from presiding over the

alarm system or home security system.

arbitration; rather, the JAMS' rules will govern the number of arbitrators

that may preside over an arbitration. The Customer will have a

This limited warranty does not extend to any losses or damages due in

reasonable opportunity to participate in the selection of the arbitrator.

whole or in part to misuse, accident, abuse, neglect, normal wear and

tear, negligence (other than the Company's), unauthorized modification

A Customer who intends to seek arbitration must first make a written

or alteration, use beyond rated capacity, unsuitable power sources or

claim against the Company pursuant to Section 4. If the Customer and

environmental conditions, improper installation, repair, handling,

the Company are unable to resolve the claim within thirty (30) days from

maintenance or application, third party actions or omissions (whether

the date of the notice, the Company or the Customer may initiate

as an agent or apparent agent of the Company), criminal acts, or any

arbitration proceedings. A form for initiating arbitration proceedings is

other cause not the direct fault of the Company.

available on JAMS' website. In addition to filing the form with JAMS, the

party initiating the arbitration must mail a copy of the completed form to

2. LIMITATION OF REMEDY:

the other party. In the event the Company initiates arbitration against a

If within the limited warranty period, the Customer discovers any

Customer, it will send a copy of the completed form to the physical

covered warranty defects and notifies the Company within thirty (30)

address the Company has on file for the Customer.

days of such discovery, pursuant to the Claims Procedure in Section 4

The arbitration hearing shall be held in the county in which the

below, the Company shall, at its option and as the Customer's exclusive

Customer resides or at another mutually agreed location.

remedy, repair or replace F.O.B. point of manufacture.

Arbitration uses a neutral arbitrator instead of a judge or jury. Discovery

The remedies set forth in this limited warranty are exclusive. The sole

or the exchange of non-privileged information will be allowed pursuant

and exclusive remedy for breach of any warranty hereunder shall be

to JAMS' rules. The arbitrator will decide the substance of all claims in

limited to repair or replacement of the products.

accordance with applicable law, including recognized principles of

In the event that the product cannot be repaired or replaced, the

equity, and will honor all claims of privilege recognized by law. An

company reserves the right to substitute a product of similar technical

arbitrator can award the same damages and relief on an individual

parameters.

basis that a court can award to an individual. The arbitrator's award

The company will not refund the purchase price of the original product.

shall be final and binding and judgment on the award rendered by the

arbitrator may be entered in any court having jurisdiction thereof. An

Failure by the Customer to give such written notice within the thirty (30)

award will consist of a written statement stating the disposition of each

day time period shall be deemed an absolute and unconditional waiver

claim, and will include a concise written statement of the essential

of the Customer's claim for such covered defects. All costs and

findings and conclusions on which the award is based.

expenses of dismantling, reinstallation and freight, including the time of

the Company's personnel and representatives for site travel and

Payment of all filing, administration and arbitrator fees is governed by

diagnosis under this limited warranty, shall be borne by the Customer

JAMS; provided, however, that when a Customer initiates arbitration

unless accepted in writing by the Company. Products repaired or

against the Company, the fee required to be paid by the Customer is

replaced during the limited warranty period shall be covered by the

that amount designated by JAMS for consumer arbitrations. All other

foregoing limited warranty for the remainder of the limited warranty

costs will be paid by the Company.

period.

If an arbitrator or court decides that any part of this limited warranty is

The Customer assumes all other responsibility for any loss, damage, or

invalid or unenforceable, the other parts of the limited warranty shall still

injury to persons or property arising out of, connected with, or resulting

apply to the extent applicable. In the event that this agreement to

from the use of Products, either alone or in combination with other

arbitrate is wholly inapplicable, the Customers agree that any claim or

dispute that has arisen or may arise between the Customer and the

products/components.

Company must be resolved exclusively by a state or federal court

3. LIMITATION OF LIABILITY:

located in Cook County, Illinois. The Customer agrees to submit to the

In no event, regardless of the form of the claim or cause of action

personal jurisdiction of the courts located within Cook County, Illinois,

(whether based in contract, infringement, negligence, strict liability,

for the purpose of litigating all such claims or disputes.

other tort or otherwise), shall the company's liability to the customer or

THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO

any third party exceed the price paid by the customer for the specific

OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICA-

products giving rise to the claim or cause of action.

TIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD

To the maximum extent permitted by applicable law, the company shall

VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.

not be liable to the customer or any third party for any general, direct,

This device complies with Part 15 of the FCC Rules.

indirect, incidental, special, consequential, or punitive damages,

including, but not limited to, loss of profits or anticipated profits,

Operation is subject to the following two conditions:

business interruption, loss of use, revenue, reputation and data, costs

1.This device may not cause harmful interference

incurred, loss or damage to property or equipment, bodily injury, or

2.This device must accept any interference received, including

death, arising from any claim or cause of action relating to the product,

interference that may cause undesired operation. This equipment has

whether such is based on warranty, contract, tort (including negligence

been tested and found to comply with the limits for a Class B digital

and strict liability.

device, pursuant to part 15 of the FCC Rules. These limits are designed

These limitations shall apply notwithstanding any failure of essential

to provide reasonable protection against harmful interference in a

purpose of any remedy. Some states and/or jurisdictions do not allow

residential installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance with

the exclusion or limitation of incidental or consequential damages so

the above exclusions may not apply to certain customers.

the instructions, may cause harmful interference to radio communica-

tions. However, there is no guarantee that interference will not occur in

The Customer assumes all other responsibility for any loss, damage, or

a particular installation. If this equipment does cause harmful

injury to persons or property arising out of, connected with, or resulting

interference to radio or television reception, which can be determined

from the use of Products, either alone or in combination with other

by turning the equipment off and on, the user is encouraged to try to

products/components.

correct the interference by one or more of the following measures:

4. CLAIMS PROCEDURE:

• Reorient or relocate the receiving antenna.

The Customer shall make a claim by written notice to the Company

• Increase the separation between the equipment and receiver.

through the contact information listed on its website at www.fibaro.com

• Connect the equipment into an outlet on a circuit different from that to

or by contacting the Company through the telephone number listed on

which the receiver is connected.

the website. Any telephone conversations will be recorded. The

• Consult the dealer or an experienced radio/TV technician for help.

Company will issue a designated claim number for each claim made.

The Customer may be contacted by an authorized warranty service

Legal Notices

representative to arrange a date for an inspection of the Product. This

All information, including, but not limited to, information regarding the

inspection shall be in the presence of the Customer. The Product that is

features, functionality, and/or other product specification are subject to

the subject of the claim shall be made available by the Customer

change without notice. Fibaro reserves all rights to revise or update its

together with complete standard equipment and the documents

products, software, or documentation without any obligation to notify

confirming the Product's purchase. Covered defects (as determined by

any individual or entity.

the Company or its authorized service representative) found during the

Fibaro, Fibar Group logo, and Fibaro Switch 2 are trademarks of Fibar

limited warranty period shall be remedied within thirty (30) days from

the date of inspection or the date the Product is delivered to the

Group S.A. All other brands and product names referred to herein are

Company or its authorized service representative, whichever is later.

trademarks of their respective holders.

The limited warranty period shall be extended by the time that the

Disclaimer

Product is in the possession of the authorized service representative or

The information contained herein is provided in connection with Fibaro

the Company.

products. No license, expressed or implied by estoppel or otherwise, to

Remember: before you submit a warranty claim, contact our technical

any intellectual property rights is granted by this documents.

support using telephone or e-mail. More than 50% of operational

This documentation may contain references to third-party sources of

problems is resolved remotely, saving time and money spent to

information, hardware or software, products or services ("collectively

initiating claim procedure.

the "Third-Party Products or Services"). Fibaro does not control the

5. GOVERNING LAW AND BINDING ARBITRATION:

Third-Party Products or Services and is not responsible for any

Please read this section carefully. It affects customers' rights and will

Third-Party Products or Services.

have a substantial impact on how claims the company and the

Except as provided above or except to the extent prohibited by

customer have against each other are resolved. This limited warranty

applicable law, Fibaro shall not be liable for any incidental or

contains a binding arbitration provision which may be enforced by the

consequential damages caused by the breach of any express or

parties.

implied warranty. Fibaro assumes no liability whatsoever, and Fibaro

The Company and the Customer agree that any claim or dispute at law

disclaims any express or implied warranty, relating to the sale and/or

or equity that has arisen or may arise between them relating in any way

use of the Fibaro products, including, but to limited to, liabilities and/or

warranties relating to fitness for a particular purpose, merchantability,

to or arising out of this limited warranty or the Products will be resolved

in accordance with the provisions set forth in this Section.

and/or infringement of any patent, copyright and/or other intellectual

property right.

A. Applicable Law. The Customer and the Company agree that,

except to the extent inconsistent with or preempted by federal law, the

Except to the extent prohibited by applicable law, Fibaro's liability shall

laws of the State of Illinois, without regard to principles of conflict of

not exceed the price paid for the Fibaro products from direct, indirect,

laws, will govern the limited warranty and Products and any claim or

special, incidental or consequential damages resulting from the sue of

dispute that has arisen or may arise between the Company and the

the products, its accompanying software, or product specifications,

Customer, except as otherwise stated herein. The Federal Arbitration

manuals, installation guides and/or any other documentation.

Act governs the interpretation and enforcement of this Section 5. The

Some states, provinces or jurisdictions do not allow the exclusion or

U.N. Convention on Contracts for the International Sales of Goods shall

limitation of incidental or consequential damages or other limitations on

not apply.

warranties, so the above limitations or exclusion may not apply to you.

B. Agreement to Arbitrate. The Company and the Customer each

You may also have other rights that vary from state to state or province

agree that any and all disputes or claims that have arisen or may arise

to province.

between them relating to or arising out of this limited warranty or the

Warranty terms - Canada

Conditions de la garantie - Canada

1. The Guarantee is provided by FIBAR GROUP SA (hereinafter

1. La société FIBAR GROUP S.A. (ci-après dénommée le „Producteur")

"Manufacturer"), based in Poznan, ul. Lotnicza 1; 60-421 Poznan,

ayant son siège à Poznań, ul. Lotnicza 1; 60-421 Poznań, immatriculée au

entered into the register of the National Court Register kept by the

registre des entrepreneurs du Registre Judiciaire National tenu par la VIII

District Court in Poznań, VIII Economic Department of the National Court

Section Économique du Tribunal de District sous le numéro 553265, NIP

7811858097, REGON 301595664, le capital social de 1 182 100 PLN,

2. The Manufacturer is responsible for equipment malfunction resulting

garantit la qualité du Dispositif.

from physical defects (manufacturing or material) of the Device during

2. Le Producteur est responsable pour le fonctionnement défectueux du

12 months for business / 24 months for individual customers from the

Dispositif résultant de défauts physiques (du matériel ou du processus de

date of its purchase.

fabrication) inhérents à ce Dispositif dans les délais de :

- 24 mois après la date de sa vente pour l'utilisateur final, s'il s'agit d'un

3. During the Guarantee period, the Manufacturer shall remove any

defects, free of charge, by repairing or replacing (at the sole discretion of

consommateur,

the Manufacturer) any defective components of the device with new or

- 12 mois après la date de sa vente pour l'utilisateur final, s'il s'agit d'une

entreprise.

regenerated components that are free from defects. When the repair

3. Dans la période de la Garantie, le Producteur s'engage à éliminer

proves impossible, the Manufacturer reserves the right to replace the

gratuitement tout défaut détecté en réparant ou en échangeant (selon le

device with a new or regenerated one, which shall be free from any

defects and its quality shall not be worse than the original device owned

choix exclusif du Producteur) tout élément défectueux du Dispositif par un

élément neuf ou réparé et sans aucun défaut. Si la réparation est impossible

by the Customer.

à réaliser, le Producteur se réserve le droit d'échanger le Dispositif

4. In special cases, when the device cannot be replaced with the device

défectueux par un exemplaire neuf ou réparé et sans aucun défaut, dont

of the same type (e.g. the device is no longer available), the Manufactu-

rer can replace it with a different device having technical parameters

l'état physique ne serait pas pire que celui qui est propriété du Client.

4. Si le remplacement, dans des cas particuliers (p. ex: le manque de

similar to the faulty one. Such activity shall be considered as fulfilling the

Dispositif dans son offre commercial), du Dispositif par un autre exemplaire

obligations of the Manufacturer. The Manufacturer shall not refund

du même type est impossible, le Producteur pourra le changer par un autre,

money paid for the device.

ayant des caractéristiques techniques les plus proches à celles du dispositif

5. The holder of a valid guarantee shall submit a guarantee claim

original. Une telle action est considérée comme une réalisation correcte des

through the guarantee service. Remember: before you submit a

obligations du Producteur. Le Producteur ne remboursera pas le prix de

guarantee claim, contact our technical support using telephone or

vente du Dispositif.

e-mail. More than 50% of operational problems are resolved remotely,

5. Seul le titulaire d'un document de garantie valable peut présenter une

saving time and money spent to initiating guarantee procedure. If remote

demande au titre de la garantie. Note: Avant de faire une demande de

support is insufficient, the Customer shall fill the guarantee claim form

garantie, veuillez consulter nos ressources d'aide téléphonique et en ligne.

(using our website - www.fibaro.com) in order to obtain claim

Dans la majorité des cas, les problèmes des utilisateurs sont résolus à

authorization. When the guarantee claim form is submitted correctly, the

distance, ce qui permet d'éviter toute perte de temps et des frais au titre

Customer shall receive the claim confirmation with a unique number

d'une procédure de garantie inutile. S'il n'est pas possible résoudre votre

(Return Merchandise Authorization -RMA).

problème à distance nous allons vous demander de bien vouloir remplir un

6. The claim can be also submitted by telephone. In this case, the call is

formulaire de demande d'intervention pour pouvoir obtenir une autorisation

recorded and the Customer shall be informed about it by a consultant

sur notre site web www.fibaro.com. Si votre demande d'intervention est

before submitting the claim. Immediately after submitting the claim, the

correcte, vous recevrez une confirmation de son acceptation et le numéro

consultant shall provide the Customer with the claim number

de demande unique (RMA).

(RMA-number). The collection and use of any personal information by

6. Il existe également la possibilité de faire une réclamation par téléphone.

Manufacturer will be treated in accordance with Manufacturer's Privacy

Dans ce cas-là l'entretien sera enregistré et le consultant en avertira le

Policy available on www.fibaro.com.

Client avant de recevoir la réclamation. Immédiatement après avoir reçu la

7. When the guarantee claim form is submitted correctly, a representati-

réclamation, le consultant vous communiquera votre numéro unique de

ve of the Authorised Guarantee Service (hereinafter as "AGS") shall

demande (RMA).

contact the Customer.

7. Dans le cas d'une déclaration de réclamation correcte, le Client recevra

8. Defects revealed within the guarantee period shall be removed not

le contact au Service de garantie autorisé (ci-après dénommée le „SGA").

later than 30 days from the date of delivering the device to AGS. The

Le Client est invité à contacter le SGA et y fournir le Dispositif.

guarantee period shall be extended by the time in which the device was

8. Tout défaut détecté au cours de la validité de la garantie sera éliminé

kept by AGS.

dans les 30 jours au maximum, à compter de la date de livraison du

9. A faulty device shall be provided by the Customer with complete

Dispositif au SGA. La durée de la garantie est prolongée d'une durée

standard equipment and documents proving its purchase.

équivalente à la période pendant laquelle le Dispositif était disponible pour

10. Parts replaced under the guarantee are the property of the

le SGA.

Manufacturer. The guarantee for all parts replaced in the guarantee

9. Le Client doit mettre à disposition le dispositif contesté avec l'équipement

process shall be equal to the guarantee period of the original device. The

standard complet et les documents attestant son achat.

duration of the guarantee shall be extended for a period equal to the time

10. Les pièces remplacées dans le cadre de la garantie resteront propriété

during which the Manufacturer has had the device or a part of the device

du Producteur. Toutes les pièces remplacées dans le cadre du processus

in its possession for the performance of the guarantee.

de réclamation seront garanties pour la même période que celle de la

11. Costs of delivering the faulty device shall be borne by the Customer.

garantie de base du Dispositif. La période de la garantie pour la pièce

For unjustified service calls,

remplacée ne sera pas prolongée.

the Service can charge the Customer with travel expenses and handling

11. Les frais du transport du dispositif contesté sont à la charge du Client. En

costs related to the case.

cas de déclaration de réclamation injustifiée, le SGA peut charger le Client

12. AGS shall not accept a complaint claim only when:

des frais liés avec la clarification du cas.

- the device was misused or the manual was not observed,

12. Le SGA n'acceptera pas votre réclamation uniquement dans les cas

- the device was provided by the Customer incomplete, without

suivants:

accessories or nameplate,

- si le Dispositif n'était pas utilisé conformément à sa destination et aux

- it was determined that the fault was caused by other reasons than a

instructions d'utilisation,

material or manufacturing defect of the device

- si le Client a fourni le Dispositif incomplet, sans équipement, sans plaque

- the guarantee document is not valid or there is no proof of purchase,

signalétique,

13. The Manufacturer shall not be liable for damage to property caused

- si la cause du défaut est autre qu'un défaut matériel ou un vice de

by defective device. The Manufacturer shall not be liable for indirect,

fabrication inhérent au Dispositif,

incidental, special, consequential or punitive damage, or for any

- si le document de garantie n'est pas valable et il manque la preuve d'achat.

damage, including, inter alia, loss of profits, savings, data, loss of

13. Le Producteur décline toute responsabilité pour tout dommage aux

benefits, claims by third parties and any property damage or personal

biens causé par le Dispositif défectueux. Le Producteur ne peut être tenu

injuries arising from or related to the use of the device.

pour responsable de quelconques dommages indirects, accessoires,

14. The guarantee shall not cover:

spéciaux, résultants ou des dommages moraux ni des pertes, y compris la

- mechanical damage (cracks, fractures, cuts, abrasions, physical

perte de profit, d'économies, de données, d'avantages, de réclamation

deformations caused by impact, falling or dropping the device or other

présentée par un tiers et tous les dommages corporels et matériels résultant

object, improper use or not observing the operating manual);

ou liés avec l'utilisation du présent Dispositif.

- damage resulting from external causes, e.g.: flood, storm, fire,

14. Cette garantie de qualité ne couvre pas :

lightning, natural disasters, earthquakes, war, civil disturbance, force

- des lésions mécaniques (fissures, fractures, coupures, écorchures,

majeure, unforeseen accidents, theft, water damage, liquid leakage,

déformations physiques causées par un choc, une chute du Dispositif

battery spill, weather conditions, sunlight, sand, moisture, high or low

même ou par la chute d'un autre objet sur le Dispositif ou les dommages

temperature, air pollution;

causés par le fonctionnement du Dispositif pour des usages autres que

- damage caused by malfunctioning software, attack of a computer virus,

ceux décrits dans le manuel d'utilisation);

or by failure to update the software as recommended by the Manufactu-

- des endommagements résultant des causes externes, par ex.:

rer;

inondations, orages, incendies, coups de foudre, fléaux de la nature,

- damage resulting from: surges in power supply and/or telecommunica-

tremblements de terre, guerres, mouvements sociales, force majeure,

tion network, improper connection to the grid in a manner inconsistent

accidents, vols, inondations par un liquide, fuites du liquide des piles,

with the operating manual, or from connecting other devices not

conditions atmosphériques, rayons solaires, sable, humidité, températures

recommended by the Manufacturer.

hautes et basses, pollution de l'air;

- damage caused by operating or storing the device in extremely

- des dommages causés par un logiciel fonctionnant d'une manière

adverse conditions, i.e. high humidity, dust, too low (freezing) or too high

incorrecte, une attaque de virus, ou l'absence de la mise à jour du logiciel,

ambient temperature. Detailed permissible conditions for operating the

recommandée par le Producteur;

device are defined in the operating manual;

- des dommages résultant de: la surtension dans le réseau d'alimentation et

- damage caused by using accessories not recommended by the

/ ou de télécommunication ou de se connecter au réseau électrique d'une

Manufacturer

manière incompatible avec les instructions ou à cause de la connexion des

- damage caused by faulty electrical installation of the Customer,

autres produits dont la connexion n'est pas recommandée

including the use of incorrect fuses;

Producteur.

- damage caused by Customer's failure to provide maintenance and

- des dommages causés par le fonctionnement ou le stockage du Dispositif

servicing activities defined in the operating manual;

dans des conditions extrêmement défavorables, soit une forte humidité, la

- damage resulting from the use of spurious spare parts or accessories

poussière, la température ambiante trop basse (gel) ou trop élevée. Vous

improper for given model, repairing and introducing alterations by

trouverez les conditions détaillées dans lesquelles il est permis d'utiliser les

unauthorized persons;

Dispositifs dans le mode d'emploi;

- defects caused by operating faulty device or accessories.

- des dommages causés par l'utilisation d'accessoires non recommandés

15. The scope of the guarantee repairs shall not include periodic

par le Producteur

maintenance and inspections, in particular

- des dommages causés par l'installation électrique défectueuse de

cleaning, adjustments, operational checks, correction of errors or

l'utilisateur, y compris l'utilisation de fusibles inadéquats;

parameter programming and other activities that should be performed by

- des dommages causés par l'omission par le Client de la maintenance et

the user (Buyer). The guarantee shall not cover natural wear and tear of

d'entretien prévus dans le mode d'emploi;

the device and its components listed in the operating manual and in

- des dommages résultant de l'utilisation des pièces de rechange et de

technical documentation as such elements have a defined operational

l'équipement non-original, incompatibles à un modèle particulier, liés avec

life.

les réparations et les modifications réalisées par des personnes non

16. If a defect is not covered by the guarantee, the Manufacturer

autorisées;

reserves the right to remove such defect at its sole discretion, repairing

- des défauts causés par la continuation du travail avec le Dispositif ou

the damaged or destroyed parts or providing components necessary for

l'équipement défectueux.

repair or replacement.

15. Ne rentrent pas dans le cadre des interventions au titre de la garantie les

17. This guarantee shall not exclude, limit or suspend the Customer

travaux de maintien périodiques, ni les contrôles du Dispositif et, en

rights when the provided product is inconsistent with the purchase

particulier, nettoyage, régulation, contrôle du fonctionnement, correction des

agreement.

erreurs d'utilisation ou la configuration des paramètres ainsi que toute autre

18. This guarantee can be transferred.

activité dont le responsable est l'utilisateur (Acquéreur). Cette garantie ne

19. This guarantee shall be governed by and construed according to the

couvre pas des défauts causés par l'usure normale du Dispositif et d'autres

laws of the Province of Quebec and the laws of Canada applicable

pièces indiquées dans les instructions d'utilisation et dans la documentation

therein.

technique dont le temps de fonctionnement est expressément déterminé.

16. Si le type d'endommagement du produit n'est pas couvert par la

Industry Canada (IC) Compliance Notice

garantie, le Producteur se réserve le droit de remédier à ce défaut à sa

This device complies with Industry Canada license-exempt RSSs.

seule discrétion, en effectuant des réparations de la pièce endommagée ou

Operation is subject to the following two conditions: (1) this device may

détruite ou bien en facilitant l'acquisition des composants nécessaires à la

not cause interference, and (2) this device must accept any interference,

réparation ou au remplacement.

including interference that may cause undesired operation of the device.

17. La garantie pour la marchandise vendue n`exclue pas, ne limite pas ni

Cet appareil est conforme aux normes d'exemption de licence RSS

suspend les droits de l`acquéreur résultant des garanties légales.

d'Industry Canada. Son fonctionnement est soumis aux deux conditions

18. Cette garantie peut-être transféré à un autre propriétaire.

suivantes : (1) cet appareil ne doit pas causer d'interférence et (2) cet

19. La présente garantie est régie et doit être interprétée conformément aux

appareil doit accepter toute interférence, notamment les interférences

lois de la province de Québec et aux lois fédérales du Canada qui s'y

qui peuvent affecter son fonctionnement.

appliquent.

Garantía - América del Sur & Mexico

1. La Garantía está cubierta por FIBAR GROUP S.A. (en adelante

"Fabricante"), ubicado en Poznan, ul. Lotnicza 1; 60-421 Poznan,

entrado en el registro del Registro de la Corte Nacional mantenido por

la Corte del Distrito en Poznań, VIII Departamento Económico del

Registro de la Corte Nacional, no. 553265, NIP 7811858097, REGON:

301595664.

2. El Fabricante es responsable de equipos con mal funcionamiento

resultante de defectos físicos (de fabricación o material) de Dispositivo

durante 12 meses desde la fecha de su compra.

3. Durante el periodo de Garantía, el Fabricante quitará cualquier

defecto, libre de cargo, mediante reparación o restitución (a la

discreción única del Fabricante) cualquier componente defectuoso del

Dispositivo con componentes nuevos o regenerados libres de defectos.

Cuando la reparación resulte imposible, el Fabricante se reserva el

derecho de reemplazar el dispositivo con uno nuevo o regenerado, que

estará exento de cualquier defecto y su condición no será peor que la

del dispositivo original en posesión del Cliente.

4. En casos especiales, cuando el dispositivo no puede ser reemplaza-

do con un dispositivo del mismo tipo (p.ej. el dispositivo ya no está

disponible), el Fabricante puede reemplazarlo por un dispositivo distinto

que tenga unos parámetros técnicos similares al defectuoso. Dicha

actividad será considerada como cumplimento de las obligaciones del

Fabricante. El Fabricante no reembolsará el dinero pagado por el

dispositivo.

5. El poseedor de una garantía vigente deberá enviar la reclamación de

garantía mediante el servicio de garantía. Recuerde: antes de reclamar

la garantía, contacte con nuestro servicio técnico mediante teléfono o

e-mail. Más del 50% de los problemas operativos se resuelven de forma

remota, ahorrando tiempo y dinero empleado en las iniciaciones del

procedimiento de garantía. Si el soporte remoto resultase insuficiente, el

Cliente deberá rellenar un formulario de reclamación (usando nuestra

web – www.fibaro.com) para obtener una autorización de reclamación.

Cuando el formulario de reclamación de garantía se envíe correctamen-

te, el Cliente recibirá la confirmación con un número único (Autorización

de Retorno de Mercancías - RMA).

6. La reclamación también se puede enviar por teléfono. En este caso,

la llamada se graba y el Cliente será informado sobre éste hecho por un

asesor antes de realizar la reclamación. Inmediatamente tras realizar la

reclamación, el asesor facilitará el número de reclamación al Cliente

(Número-RMA).

7. Cuando el formulario de reclamación de garantía se envía

correctamente, un representante del Servicio Autorizado de Garantía

(en adelante "AGS") se pondrá en contacto con el Cliente.

8. Defectos descubiertos durante el periodo de garantía serán

solucionados en un periodo de tiempo no mayor a los 30 días desde la

fecha de entrega del dispositivo al AGS. El periodo de garantía será

ampliado durante el plazo de tiempo durante el cual el Dispositivo obra

en poder del AGS.

9. Un dispositivo defectuoso será entregado por el Cliente con todo el

equipamiento estándar y documentos que demuestren su compra.

10. Las piezas reemplazadas bajo la garantía son propiedad del

Fabricante. La garantía de todas las piezas reemplazadas durante el

proceso de garantía mantendrá el mismo periodo de garantía que el

dispositivo original. El periodo de garantía de piezas reemplazadas no

será ampliado.

11. Los costes del envío del dispositivo defectuoso serán sufragados

por el Cliente. Por solicitudes de servicio injustificadas, el Servicio

puede cargar al Cliente con costes de transporte y manipulación

relacionados con el caso.

12. AGS no aceptará una reclamación solamente cuando:

- el Dispositivo se utilizó incorrectamente o no se siguieron las

instrucciones del manual,

- el Dispositivo entregado por el Cliente está incompleto, sin accesorios

o placa del fabricante,

- se determinó que el fallo fue debido a otra causas ajenas al material o

algún defecto de fábrica del Dispositivo

- el documento de garantía no es válido o no existe prueba de compra,

13. El Fabricante no será responsable del daño a la propiedad que

pueda causar un dispositivo defectuoso. El Fabricante no será

responsable de daños indirectos, fortuitos, especiales, consiguientes o

punitivos, o de cualquier daño, incluyendo entre otros, pérdida de

ganancias, ahorros, datos, pérdida de beneficios, reclamaciones de

terceros y cualquier daño a propiedades o daños personales derivados

de o relacionados con el uso del Dispositivo..

14. La garantía no cubrirá:

- daños mecánicos (grietas, fracturas, cortes, abrasiones, deformacio-

nes físicas causadas por impacto, caídas o dejar caer el dispositivo u

otro objeto, uso incorrecto o no consultar el manual de instrucciones);

- daños resultantes por causas externas, p. ej.: inundaciones,

tormentas, fuegos, relámpagos, desastres naturales, terremotos,

guerras, disturbios civiles, fuerza mayor, accidentes imprevistos, robo,

daño por agua, fuga de líquidos, vertidos de las baterías, condiciones

climáticas, luz del sol, arena, humedad, alta o baja temperatura

contaminación del aire;

- daños causados por mal funcionamiento del software, ataques de un

virus informático, o por no actualizar el software tal como recomienda el

Fabricante;

- daños resultantes de: subidas de tensión en el suministro eléctrico y/o

red de telecomunicaciones, conexionado incorrecto a la red eléctrica de

forma incompatible con el manual de instrucciones, o por conectar otros

dispositivos no recomendados por el Fabicante.

- daños causados por operar o almacenas el dispositivo en condiciones

extremadamente adversas, p.ej. alta humedad, polvo, temperatura

ambiente demasiado baja (congelación) o demasiado alta. Condiciones

detalladas permisibles para operar el Dispositivo están detalladas en el

par le

manual de instrucciones;

- daños causados por el uso de accesorios no recomendados por el

Fabricante

- daños causados por instalaciones eléctricas defectuosas del Cliente,

incluso el uso de fusibles defectuosos;

- daños causados por la incapacidad del Cliente en actividades de

mantenimiento y servicio definidas en el manual de instrucciones;

- daños resultantes del uso de piezas manipuladas o accesorios

incorrectos para un modelo dado, reparaciones e introducción de

alteraciones por personal no autorizado;

- defectos causados al operar un Dispositivo o accesorios defectuosos.

15. El alcance de la reparación en la garantía no incluirá mantenimien-

tos periódicos ni inspecciones, en particular limpieza, ajustes, chequeos

operacionales, corrección de errores o programación de parámetros y

otras actividades que deberían ser realizadas por el usuario

(Comprador). La garantía no cubrirá el desgaste natural del Dispositivo

y sus componentes listados en el manual de instrucciones y en la

documentación técnica tal que tales elementos tienen una vida

operativa definida.

16. Si un defecto no está cubierto por la garantía, el Fabricante se

reserva el derecho de quitar tal defecto a su entera discreción,

reparando las piezas dañadas o destruidas y proporcionando los

componentes necesarios para su reparación o reemplazo.

17. Esta garantía no excluirá, limitará o suspenderá los derechos del

Cliente cuando el producto proporcionado es incompatible con el

acuerdo de compra.

PROCEDIMIENTO PARA RECLAMO DE GARANTIA

El cliente deberá hacer una reclamación mediante notificación por

escrito a la compañía a través de la información de contacto que

aparece en su sitio web www.fibaro.com o poniéndose en contacto con

la Compañía a través del número de teléfono que aparece en la página

web. Las conversaciones telefónicas podrán ser grabadas. La

Compañía emitirá un número de reclamo designado por cada

reclamación hecha. El cliente puede ser contactado por un representan-

te de servicio de garantía autorizado para concertar una fecha para una

inspección del producto. Esta inspección deberá estar en presencia del

cliente. El producto objeto de la reclamación se pondrá a disposición por

conducto del cliente, junto con el equipamiento correspondiente y los

documentos que confirman la compra del producto. Los defectos

cubiertos (según lo determinado por la compañía o de su representante

autorizado) encontrados durante el periodo de garantía limitada serán

resueltas dentro de los treinta (30) días desde la fecha de la inspección,

o de la fecha en que el producto se entrega a la compañía o de su

representante de servicio autorizado, el que sea más tarde. El período

de garantía limitada se prolongará por el tiempo que el producto está en

poder del representante de servicio autorizado o la Compañía.

Recuerde: antes de presentar una reclamación de garantía, póngase en

contacto con nuestro soporte técnico mediante teléfono o correo

electrónico. Más del 50% de los problemas de funcionamiento se

pueden resolver de forma remota, ahorrando tiempo y dinero invertido

para iniciar la tramitación de la reclamación.

Garantia - Ámérica do Sul

1. A garantia é fornecida pela FIBAR GROUP S.A. (doravante

denominada de "Fabricante"), com sede em Poznan, ul. Lotnicza 1;

60-421 Poznan, inscrita no registo do Tribunal do Registo Nacional

mantido pelo Tribunal Distrital de Poznań, VIII Departamento

Econômico do Tribunal do Registo Nacional, no. 553265, NIP

7811858097, REGON: 301595664.

2. O Fabricante é responsável por mau funcionamento do equipamento

resultante de defeitos físicos (de fabricação ou do material) do

dispositivo durante 12 meses para Empresas / 24 meses para clientes

individuais a partir da data de sua compra.

3. Durante o período de Garantia, o Fabricante deve remover quaisquer

defeitos, gratuitamente, pela reparação ou substituição (a critério

exclusivo do fabricante) de quaisquer componentes defeituosos do

dispositivo com componentes novos ou regenerados que estejam livres

de defeitos. Quando a reparação se revelar impossível, o Fabricante

reserva-se o direito de substituir o dispositivo por um novo ou um

regenerado, que devem estar livres de quaisquer defeitos e cuja

condição não seja pior que a do dispositivo original, propriedade do

Cliente.

4. Em casos especiais, quando o dispositivo não pode ser substituído

por um equipamento do mesmo tipo (p.ex. o dispositivo já não estar

disponível), o Fabricante pode substituí-lo por um dispositivo diferente

com parâmetros técnicos semelhantes ao defeituoso. Essa atividade

deve ser considerada como cumpridora das obrigações do Fabricante.

O Fabricante não devolverá dinheiro pago pelo dispositivo.

5. O titular de uma garantia válida deve apresentar um pedido de

garantia por meio do serviço de garantia. Lembre-se: antes de

apresentar um pedido de garantia, entre em contato com o nosso

suporte técnico através de telefone ou e-mail. Mais de 50% dos

problemas operacionais são resolvidos remotamente, economizando

tempo e dinheiro gasto para iniciar procedimento de garantia. Se o

suporte remoto for insuficiente, o Cliente deverá preencher o formulário

de pedido de garantia (através do nosso website - www.fibaro.com) a

fim de obter uma autorização de reclamação. Quando o formulário de

pedido de garantia é submetido corretamente, o Cliente deverá receber

a confirmação do pedido com um número exclusivo (RMA - Return

Merchandise Authorization).

6. A reclamação pode também ser submetida por telefone. Neste caso,

a chamada é gravada e o Cliente será informado sobre isso por um

consultor antes de apresentar a reclamação. Logo após a apresentação

do pedido, o consultor deve fornecer ao cliente com o número de pedido

(numero RMA).

7. Quando o formulário de pedido de garantia for submetido corretamen-

te, um representante Autorizado da Garantia de Serviço (doravante

denominada de "AGS") entrará em contacto com o Cliente.

8. Os defeitos revelados dentro do período de garantia devem ser

removidos o mais tardar 30 dias a partir da data de entrega do

dispositivo ao AGS. O período de garantia será prolongado pelo tempo

em que o dispositivo foi mantido pelo AGS.

9. O dispositivo defeituoso será fornecido pelo cliente com o equipamen-

to de série completo e documentos comprovando sua compra.

10. As peças substituídas ao abrigo da garantia são propriedade do

Fabricante. A garantia para todas as peças substituídas no processo de

garantia será igual ao prazo de garantia do dispositivo original. O

período de garantia da peça substituída não será prolongado.

11. Os custos de entrega do dispositivo defeituoso serão suportados

pelo Cliente. Para chamadas de serviço injustificadas, o Serviço poderá

cobrar ao Cliente as despesas de transporte e os custos de

manipulação relacionados com o caso.

12. AGS não deverá aceitará uma reclamação somente quando:

- O dispositivo foi mal utilizado ou o manual não foi observado,

- O dispositivo foi fornecido pelo cliente incompleto, sem acessórios ou

placa de identificação,

- Se determinou que a falha foi causada por razões outras que fabrico ou

material do dispositivo ser defeito,

- O documento de garantia não é válido ou não existe prova de compra,

13. O Fabricante não será responsabilizado por danos materiais

causados por dispositivos defeituosos. O Fabricante não será

responsabilizado

por

danos

indiretos,

incidentais,

especiais,

consequentes ou punitivos, ou por quaisquer danos, incluindo, entre

outros, perda de lucros, poupança, dados, perda de benefícios,

reclamações de terceiros e qualquer dano à propriedade ou lesões

pessoais decorrentes ou relacionadas do uso do Dispositivo.

14. A garantia não cobre:

- Danos mecânicos (rachaduras, fraturas, cortes, escoriações,

deformações físicas causadas por impacto, queda ou por deixar cair o

dispositivo ou outro objeto, uso indevido ou a não observação do

manual de operação);

- Danos resultantes de causas externas, como por exemplo: inundação,

tempestade, incêndio, raio, desastres naturais, terremotos, guerras,

distúrbios civis, força maior, acidentes imprevistos, roubo, danos

causados pela água, vazamento de líquido, derramamento de bateria,

condições meteorológicas, sol, areia, humidade, temperatura alta ou

baixa, poluição do ar;

- Danos causados por software com defeito, ataque de vírus de

computador, ou por falta de atualização de software, recomendada pelo

fabricante;

- Danos resultantes de: picos de fonte de alimentação e / ou rede de

telecomunicações, ligação incorreta à rede e / ou de forma incompatível

com o manual de funcionamento, ou da ligação de outros dispositivos

não recomendados pelo Fabricante.

- Danos causados por operar ou armazenar o dispositivo em condições

extremamente adversas, ou seja, alta humidade, poeira, temperatura

ambiente muito baixa (congelamento) ou muito alta. Condições

admissíveis detalhadas para a utilização do dispositivo definidas no

manual de instruções;

- Danos causados pelo uso de acessórios não recomendados pelo

Fabricante

- Danos causados por instalação elétrica defeituosa do Cliente,

incluindo o uso de fusíveis incorretos;

- Danos causados por falta de atividades de manutenção e de serviço

por parte do Cliente definidos no manual de instruções;

- Danos resultantes do uso de peças sobressalentes falsas ou

acessórios impróprios para determinado modelo, reparações e

introdução de alterações por pessoas não autorizadas;

- Defeitos causados por má utilização do dispositivo ou acessório com

defeito.

15. O âmbito das reparações em garantia não inclui manutenção e

inspeções periódicas, nomeadamente limpeza, ajustes, verificações

operacionais, correção de erros ou programação de parâmetros e

outras atividades que devem ser executadas pelo usuário (Comprador).

A garantia não cobre o desgaste natural do dispositivo e dos seus

componentes listados no manual de operação e na documentação

técnica visto tais elementos terem uma vida operacional definida.

16. Se um defeito não é coberto pela garantia, o Fabricante reserva-se

o direito de remover tal defeito a seu exclusivo critério, reparar as partes

danificadas ou destruídas ou fornecer componentes necessários para a

reparação ou substituição.

17. Esta garantia não exclui, limita ou suspende os direitos do Cliente

quando o produto fornecido seja inconsistente com o acordo de compra.

Manual version: S-v2.2