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1. Phone Features

Directory Numbers

Shared Line Appearance

Cisco CallManager System Guide

40-26

For configuration information, see

Cisco CallManager Administration Guide.

You can set up one or more lines with a shared line appearance. A

Cisco CallManager system considers a directory number to be a shared line if it

appears on more than one device in the same partition. For example, if directory

number 9600 on phone A is in the partition called Dallas and on phone B in the

partition called Texas, then that directory number is not a shared line appearance.

(The directory number 9600 for phone A and phone B must be in the same

partition; for example, Dallas.)

In a shared line appearance, for example, you can set up a shared line, so a

directory number appears on line 1 of a manager phone and also on line 2 of an

assistant phone. Another example of a shared line would be a single incoming 800

number that is set up to appear as line 2 on every sales representative phone in an

office. You can also choose to update a directory number and have the updates

apply to all devices that share the directory number.

The following information provides tips and lists the restrictions for using shared

line appearances with Cisco CallManager:

Shared Line Tips

You create a shared line appearance by assigning the same directory number

•

and partition to different devices.

If other devices share a line, the words Shared Line display in red next to the

•

directory number in the Directory Number Configuration window in

Cisco CallManager Administration.

•

If you change the Calling Search Space or Call Forward and Pickup settings

on any device that uses the shared line, the changes apply to all devices that

use that shared line.

To stop sharing a line appearance on a device, change the directory number

•

or partition name for the line and update the directory number in the

Directory Number Configuration window in Cisco CallManager

Administration.

In the case of a shared line appearance, Remove From Device removes the

•

directory number on the current device only and does not affect other devices.

Chapter 40

"Adding a Directory Number"

Cisco IP Phones

in the

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