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Headset Template Management

Standard Default Headset Configuration Template

This is the system default template that contains the factory default settings for all headset model series. This

template contains the headset settings supported by the latest headset firmware installed on your system for

all your headset model series. You cannot edit the default settings though you can change the profile

configuration setting.

Note

The Standard Default Headset Configuration template is created only when the Cisco Headset Service is

activated in the Cisco Unified Serviceability user interface.

By default, all User Profiles are associated to the standard headset template unless the administrator associates

these user profiles to any of the custom defined headset templates. You can make copies of the standard default

headset template to create custom template with customized values of the parameters including the headset

firmware version.

System Generated Custom Headset Template

Before Release 12.5(1)SU1, administrators controlled headsets with the hand-coded configuration file

(defaultheadsetconfig.json file) that was manually uploaded to the Cisco TFTP server. After

upgrade to Unified CM Release 11.7(1)SU7 or later and 12.5(1)SU1 or later, the

defaultheadsetconfig.json file (which includes the headset settings and firmware version) is

converted to a custom headset template. This template is displayed as System Generated Custom Headset

Template in the Cisco Unified CM Administration interface. All the existing users and devices will be still

associated to this custom template after the upgrade.

Custom Headset Configuration Template

You can create a customized headset template as per your deployment needs. You can assign different headset

parameters to different models in the same template. You can also assign different firmware loads to different

headset models. The custom headset settings can be assigned to specific sets of users by associating the User

Profile(s) to the Custom Headset Template.

For more information about the headset template configuration settings, see the Headset Template Configuration

field descriptions in the Cisco Unified Communications Manager Administration Online Help.

The following table describes the parameters in each headset template.

Table 1: Cisco Headset 500 Series Parameters

Parameter

Speaker Volume

Cisco Headset 700 Series Administration Guide

Cisco Headset 700 Series Administration on Cisco Unified Communications Manager

Range

Default

0 – 15

Notes

Controls the level of sound in the headset. 0 is

very low while 15 is loud.

Configure this setting based on the ambient

noise in the office environment.

This parameter applies to all headsets in the

Cisco Headset 500 Series.