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Conferencing
Conferencing lets you join multiple parties
together on a single call.
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The maximum number of parties is
determined by Red Gap and defaults to 3
To add a party to an existing call
1. Press the {Confrn} soft key to place the
existing call on Hold and provide a dial tone
(you may need to press the {more} soft key
one or more times to see it)
2. Dial the extension or number that you would
like to add. Be sure to include "9" for an
external call.
3. After the party answers, press the {Confrn}
soft key again to join the parties together. If you
reach the voice mail or the party doesn't want
to join the conference, press the {EndCall}
soft key followed by the {Resume} soft key to
return to the original call without adding the
new party.
4. Repeat these steps to add new parties.
If you initiate a conference call and then
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hang up, the other parties may be able to
continue the call after you disconnect. Contact
Red Gap to determine your configuration.
See the Web Portal guide and the Meet-Me
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Conferencing guide for more information.
Intercom
This feature lets you make an announcement
through another person's phone, allowing them to
respond instantly in hands-free mode using their
speakerphone.
To initiate an Intercom call
1. Press the {Intcom} soft key (you may need to
press the {more} soft key one or more times
to see it)
2. Dial the extension you wish to intercom
If the other party has Do Not Disturb
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enabled or they are on the phone, you will get
a busy signal when you try to Intercom.
Receiving an Intercom call
When someone initiates an Intercom call to your
phone and your phone is idle, your phone will
beep and your speakerphone will be enabled.
Your phone will beep every 60 seconds as a
reminder that an intercom call is active.
Broadcast Paging
This feature lets you broadcast an announcement
to all members of your paging group.
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This feature must be enabled by Red Gap
To make a Broadcast Page
1. Lift the handset
2. Dial the broadcast paging number
3. After the tone, make your announcement
4. Hang up
To receive a Broadcast Page
Your phone will play a warning tone to alert
you of an incoming announcement, then the
announcement will be played through your
speaker.
Your phone must be idle to receive a
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Broadcast Page.
Releasing Caller ID Block
If your phone is configured to block sending
Caller ID information, you can send your Caller ID
information for a single phone call by temporarily
releasing Permanent Caller ID Block.
To temporarily release Caller ID Block for a
single call
1. Lift the handset and dial *82
2. Dial the desired number to make your call
When you end the call, Permanent Caller ID
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Block will again be active.
Receiving Calls
Ring Sounds
The Cisco 79XX IP Phone has distinctive rings for
incoming calls:
• One Ring - Internal calls
• Two Rings - External calls and reminder for
calls on hold
• Distinctive Ring - Red Gap may be able to
configure up to three DID numbers on your
phone, each of which can have a different ring
tone
• Priority Ring - Identifies "priority callers" with a
different ring pattern. See Priority Call.
Answering a Call
Using the Handset
• Press the {Answer} soft key then lift the
handset (answers any ringing line appearance)
or Lift the handset (answers your extension only)
Using the Speakerphone
• Press the {Answer} soft key (answers any
ringing line appearance)
or Press the Speaker button (answers your
extension only)
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