Siemens WS10X261BY 사용 설명서 - 페이지 9
{카테고리_이름} Siemens WS10X261BY에 대한 사용 설명서을 온라인으로 검색하거나 PDF를 다운로드하세요. Siemens WS10X261BY 10 페이지.
Customer service
Before calling customer service, please check whether you can eliminate the fault yourself
page 13 What to do if...
If you require advice, even during the warranty period, you will incur the costs for the callout
of a technician.
The contact details for all countries can be found in the enclosed after-sales service directory.
When calling customer service, please give details of your address, telephone number, fault
description, purchase date, product number (E-Nr.) and the production number (FD) of the
appliance to prevent unnecessary callouts. This will save you additional costs.
E-Nr .
FD
Product number
Production number
Rely on the professionalism of the manufacturer. Please contact us.
This will ensure that the repair is carried out by trained service technicians who arrive
equipped with genuine spare parts for your appliance.
Technical specification
a= 600 mm
b= 400 mm
c= 850 mm
Net weight 60 kg
c
b
a
These numbers are shown on the rating plate
which can be found on the frame of the open
door and also on the rear of the appliance.
What to do if ...
Water is running out.
Water not flowing in.
Detergent not washed in.
Washing machine door cannot be
opened.
Programme does not start.
Detergent solution is not drained.
Additional function could not be
activated for the selected
programme.
Water not visible in the drum.
Spin cycle actuated several times. – Not a fault - unbalanced load detection system adjusts
Detergent in chamber I is not
washed away.
Detergent residue in the detergent
dispenser
Foam is emerging from the
detergent drawer.
The
symbol flashes
Excessive noise, vibration and
"wandering" during spin cycle.
Display panel/indicator lights do
not function while the appliance is
running.
Programme sequence longer than
usual
Detergent residues on the laundry – Occasionally, phosphate-free detergents contain water-
Washing result not satisfactory
If you cannot correct a fault yourself or a repair is required:
– Set the programme selector to Off and pull the mains plug out of the socket.
– Turn off the tap and call customer service.
12
– Fit/refit drainage hose.
– Tighten screw–fitting on the supply hose.
– Tap not open?
– Filter blocked? Clean filter
Page 10.
– Water inlet hose kinked or jammed?
– Safety function active. Programme stopped?
– Water in drum? Select
Spin/Empty
– Start/Reload
not selected or Finish in is selected?
– The
symbol flashes, washing machine door not
closed properly.
– Clean detergent solution pump
Page 10.
– Clean drainage hose.
– Can the additional function be selected?
programme overview.
– Not a fault - water below the visible area.
imbalance.
– + Prewash
programme not selected?
– Detergent is damp or lumpy, clean the detergent
dispenser
Page 9.
– Use the dosing aid for liquid detergent.
– Too much detergent used?
Mix 1 tablespoon of fabric conditioner with ½ a litre of
water and pour into dispenser II in the detergent drawer.
– Reduce detergent dosage for the next wash cycle.
– Appliance feet fixed?
Secure appliance feet
Installation instructions.
– Transportation bolt removed?
Remove transportation bolt
Installation instructions.
– Power failure?
– Circuit breaker tripped? Reset the circuit breaker/
change the fuse.
– If the fault occurs repeatedly, contact customer service.
– Not a fault-unbalanced load detection system is
adjusting the imbalance by repeatedly distributing the
laundry .
– Not a fault-foam detection system active.
insoluble residues.
– Select Rinse
or brush the laundry after washing.
– Soiling is greater than expected? Select a suitable
programme.
– Detergent is underdosed?
programme.
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