Cisco 7962G - Unified IP Phone VoIP 문제 해결 및 유지 관리 - 페이지 9

{카테고리_이름} Cisco 7962G - Unified IP Phone VoIP에 대한 문제 해결 및 유지 관리을 온라인으로 검색하거나 PDF를 다운로드하세요. Cisco 7962G - Unified IP Phone VoIP 27 페이지. Unified communications manager 9.0 (sccp and sip)
Cisco 7962G - Unified IP Phone VoIP에 대해서도 마찬가지입니다: 사용자 설명서 (23 페이지), 데이터시트 (5 페이지), 사용자 설명서 (6 페이지), 사용자 설명서 (4 페이지), 사양 (5 페이지), 관리 매뉴얼 (12 페이지), 사용자 설명서 (13 페이지), 사용자 설명서 (12 페이지), 빠른 참조 매뉴얼 (2 페이지), 사용자 설명서 (6 페이지), 관리 매뉴얼 (16 페이지)

Troubleshooting and Maintenance

Cause

A bad TFTP record exists, or the configuration file may not be signed by the corresponding certificate in the

phone Trust List.

Solution

Check the TFTP record and the certificate in the Trust List.

ITL File Authenticates but Other Configuration Files Do Not Authenticate

Problem

Phone cannot authenticate any configuration files other than the ITL file.

Cause

The configuration file may not be signed by the corresponding certificate in the phone Trust List.

Solution

Re-sign the configuration file by using the correct certificate.

Phone Does Not Register

Problem

Phone does not register with Cisco Unified Communications Manager.

Cause

The CTL file does not contain the correct information for the Cisco Unified Communications Manager server.

Solution

Change the Cisco Unified Communications Manager server information in the CTL file.

Signed Configuration Files Are Not Requested

Problem

Phone does not request signed configuration files.

Cause

The CTL file does not contain any TFTP entries with certificates.

Solution

Configure TFTP entries with certificates in the CTL file.

802.1X Authentication Problems

802.1X authentication problems can be broken down into the categories described in the following table:

ITL File Authenticates but Other Configuration Files Do Not Authenticate

Troubleshooting and Maintenance