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You must set up your voicemail before you
will be able to listen to NEW messages.
Follow these steps to set up your Voicemail:
Step 1 Press the Messages button.
Step 2 When prompted, enter the default
password: 11223344 #
Step 3 You will be guided through the mailbox
set up. Complete the requests until
you hear that you have successfully
completed enrollment.
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During the Message
After the Message
1 Restart Message
1 Replay message
2 Save
2 Save
3 Delete
3 Delete
4 Slow playback
4 Reply
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5 Forward
message
6 Fast playback
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7 Rewind
7 Rewind
message
message
8 Pause/Resume
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9 Fast-forward
9 Play message
properties
# Fast-forward
# Save as is
## Skip message,
save as is
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41 Change greetings
412 Turn on/off alternate greeting
423 Choose full or brief menus
431 Change phone password
432 Change recorded name
Press # during a co-workers mailbox greeting to
bypass the greeting and get to the tone to record
a message.
Dial * plus any office extension to leave a
message in a co-workers mailbox, without calling
their telephone!
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Step 1 Press the CFwdALL soft key.
Step 2 Press the Messages key. All incoming
calls will now go to Voicemail.
To cancel, press the CFwdALL soft key
again.
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Dial 301-228-4900
Step 1
Upon hearing the Unity attendant
greet you, press the '*' key.
Step 2
Enter your extension, # and then
password, and then # key again.
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For the traveling employee, the ability to open
their laptop and retrieve both email and
voicemail from Outlook is a time saver. Voice
mail now resides in Outlook with a voicemail
relay. Each employee will have 2 methods to
retrieve voice mail ~ through the phone or
computer. If one retrieves the voice mail from the
phone and deletes it, the voicemail remains in
Outlook. If one uses the PC for retrieval direct
from Outlook, the phone message waiting light
remains on after the voice mail is listened to
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This feature allows users to share a phone by
logging into the phone with a unique ID. This
features requires setup on a per user basis. To
request this feature contact the NCI-F Helpdesk
Step 1 Press the Services button
Step 2 Using the keypad, enter your network
login credential at the name prompt
Step 3 Enter 11223344 as the pin
The telephone will reset and become your device
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Users have access to change functions like:
*call forwarding
*building a personal directory list
*building a personal speed dial list
*changing your phone PIN (separate from
voicemail PIN)
Login by going to the following URL:
https://ciscovoip/ccmuser
Accept any security warnings launch the page.
Use your computer network credentials to login.
To change your Voicemail password use the
following URL and login as stated above:
https://ciscovoipmail/ciscopca
Accept any security warnings. Navigate to Web
Inbox and then Settings tab/Passwords.
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