To remove a call from hold on the current line, use the following method:
1. Make sure the appropriate call is highlighted.
2. Press Resume.
To remove a call from hold on a different line, press
the call automatically resumes. If multiple calls are holding, scroll to the appropriate call and press Resume.
Mute a Call
With Mute enabled, you can hear other parties on a call and they cannot hear you. You can use Mute in conjunction with the
handset, speakerphone, or a headset.
Press
to toggle Mute on.
Press
to toggle Mute off.
Manage Call Waiting
If you are on a call when a second call comes in, you will hear a call-waiting tone or see a flashing indicator light on the handset
rest, depending on the configuration of your phone.
To answer the new call on the same line:
1. Use the Navigation button to select the call
2. Press the Answer soft key to answer the call. The call on the other line will automatically be put on hold.
To return to the original call:
1. Use the Navigation button to reselect the call.
2. Press the Resume soft key to reconnect to the call.
For calls on a separate line:
• Press the Line button for the incoming call. The call on the other line will automatically be put on hold.
To return to the original call:
• Press the Line button associated with the original call.
Retrieve Voice Messages
To retrieve voice messages:
1. Select an available Cisco Unified IP phone line by lifting the handset, pressing the speakerphone button, or pressing a line
button. Listen for the dial tone.
2. Press the Messages button, and follow the voice instructions.
Note
When you have one or more new messages, the message-waiting indicator (MWI) light on your handset is lit. The MWI
works only if you have the MWI configured on your phone.
Your company determines the voice message service that your phone system uses. For the most accurate and detailed
Note
information, refer to the documentation that came with your voice message service.
Adjust the Volume for the Current Call
To adjust the handset, speakerphone, or headset volume for the current call:
1. During a call, press the Up or Down Volume button.
2. Press the Save soft key to apply the new volume level to future calls.
10
(flashing) for the appropriate line. If a single call is holding on this line,
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