Self Care Portal
Before you begin
Your administrator needs to set up Cisco Unified Communications Manager to enable the phone migration.
You need a new phone that hasn't been connected to the network or previously configured.
Procedure
Step 1
Power off the old phone.
Step 2
Power on the new phone.
Step 3
If prompted, enter your activation code.
Step 4
Select Replace an existing phone.
Step 5
Enter the primary extension of the old phone.
Step 6
If the old phone had a PIN assigned, enter the PIN.
Step 7
Press Submit.
Step 8
If you have several devices, select the device to replace from the list and press Continue.
Self Care Portal
You can customize some phone settings with the Self Care portal web site, which you access from your
computer. The Self Care portal is part of your organization's Cisco Unified Communications Manager.
Your administrator gives you the URL to access the Self Care portal, and provides your user ID and password.
In the Self Care portal, you can control features, line settings, and phone services for your phone.
• Phone features include speed dial, do not disturb, and your personal address book.
• Line settings affect a specific phone line (directory number) on your phone. Line settings can include
• Phone services can include special phone features, network data, and web-based information (such as
The following table describes some specific features that you configure with the Self Care portal. For more
information, see the Self Care portal documentation for your call control system.
Table 5: Features Available on the Self Care Portal
Features
Call forward
Your Phone
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call forwarding, visual and audio message indicators, ring patterns, and other line-specific settings.
stock quotes and movie listings). Use the Self Care Portal to subscribe to a phone service before you
access it on your phone.
Description
Use the number that receives calls when call forward is enabled on the phone. Use the
Self Care portal to set up more complicated call forward functions, for example, when
your line is busy.
Your Phone
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