Session buttons
2
Softkey buttons
3
Back button
4
Release button
5
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 8.5 (SIP)
Each corresponds with an active call or a call function. Pressing the
button takes the default action:
• Active calls—Pressing the button takes the default action for an
active call. For example, pressing the session button for a ringing
call answers the call and pressing the button on a held call resumes
the call. Session information, such as caller ID and call duration,
appears on the phone screen next to the session button.
• Call functions—When a session button is not being used for an
active call, it can be used to initiate functions on the phone, as
indicated by the adjacent phone screen icons. For example,
pressing the session button can display missed calls, take the
phone off hook, or dial your voice-messaging system (with a
Voicemail icon).
Color LEDs reflect the call state. LEDs can flash (blink on and off
rapidly), pulse (alternately dim and brighten), or appear solid (glow
without interruption).
• Flashing amber
the call.
• Solid green
that is not yet connected. If the call is connected, pressing this
button displays the call details or the participants of a conference
call. If the call is not yet connected, pressing this button ends
the call.
• Pulsing green
held call.
• Solid red
—Shared line in-use remotely. Pressing this button
allows you to barge in on the call (if Barge is enabled).
• Pulsing red
this button resumes the held call.
(The positions of the session buttons and feature buttons can be
reversed on phones that use a locale with a right-to-left reading
orientation, such as Hebrew and Arabic.)
Allow you to access the softkey options (for the selected call or menu
item) displayed on your phone screen.
Returns to the previous screen or menu.
Ends a connected call or session.
—Ringing call. Pressing this button answers
—May be a connected call or an outgoing call
—Held call. Pressing this button resumes the
—Shared line call put on hold remotely. Pressing
Your Phone
7