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Hosted VoIP Handset User Guide – Cisco SPA Series

Voicemail Operations

Voicemail, also known as a message bank are voice messages left by a

caller when a phone is busy or not answered

Create Voicemail Greeting

The Voicemail Greeting is the recording a caller will hear if they reach the

Voicemail mailbox. To create a personalised greeting:

1. Press the Message button

2. When prompted, enter your voicemail password

Default password: 0000#

3. Press 5 to enter "Advanced Options" menu

4. Press 1 to enter "Record a Greeting" menu

5. Select a number for this greeting between 1 and 9 on the keypad

6. Record your message then press any key to end the recording.

a) Press 1 to listen to the greeting

b) Press 2 to save the greeting, this will return you to the "Advanced

Options menu"

c) If you're not happy with the recording, press 3 to re-record the

greeting

7. To select the recorded greeting as your Voicemail greeting, while in

the "Advanced Options" menu, press 2 then enter the greeting

number to be used using the keypad. (press 0 to use the default

extension greeting)

8. Hang up