Cisco Webex 860 문제 해결 매뉴얼
{카테고리_이름} Cisco Webex 860에 대한 문제 해결 매뉴얼을 온라인으로 검색하거나 PDF를 다운로드하세요. Cisco Webex 860 6 페이지.
Cisco Webex 860에 대해서도 마찬가지입니다: 설정 (10 페이지), 빠른 참조 매뉴얼 (3 페이지), 매뉴얼 (12 페이지), 매뉴얼 (36 페이지), 빠른 참조 매뉴얼 (3 페이지)
페이지 인쇄
Troubleshooting
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General Troubleshooting Information
Visual Voicemail Issues
The following table provides general troubleshooting information related to issues with Visual Voicemail.
Table 1: Visual Voicemail Troubleshooting Tips
Problem
Unauthorized
Web Credentials dialog box after the user enters
their credentials and selects the Login option.
When the user navigates to the Voicemail tab of
the Cisco Phone app, a brief toast notification
appears, which states
error. Unable to connect
message
Unable to connect to voicemail. Please
contact your administrator
that visual voicemail is not working on other
devices at the same site.
General Troubleshooting Information, on page 1
Details Available on the Phone, on page 2
Problem Report Log Bundles, on page 4
message appears in the Enter Unity
Voicemail connection
along with an error
Voicemail Authentication failed!
. Also, you know
Solution
Validate that the:
• User enters the same Username as the Alias field
(including case) on the User's Mailbox in the Cisco
Unity Connection voice messaging system.
• User uses the Web Application password, not the
Voicemail pin.
• Password Settings for the User's Web Application
Password do not have the User Must Change
Password at Next Sign-In check box selected.
Validate that the Cisco Unity Connection server's
tomcat-trust certificate has been imported into the Cisco
Unified Communications Manager's trust store and the
Tomcat service has been restarted since the import
occurred.
Troubleshooting
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