Cisco Small Business Pro SRP527W 사용자 설명서 - 페이지 19
{카테고리_이름} Cisco Small Business Pro SRP527W에 대한 사용자 설명서을 온라인으로 검색하거나 PDF를 다운로드하세요. Cisco Small Business Pro SRP527W 21 페이지. Dot (digital office technology)
Cisco Small Business Pro SRP527W에 대해서도 마찬가지입니다: 빠른 시작 매뉴얼 (17 페이지), 사용자 설명서 (27 페이지)
페이지 인쇄
Section 1. What's in the Box
Section 2. Setting up your system
Section 3. Remote Working
(working away from your office)
Section 4. Troubleshooting
Section 5. Acronyms, Abbreviations
and Glossary
Previous
Next
Problem
Suggested solution
Headset
Ensure headset is plugged into the headset port on the phone.
doesn't work
• Press the Setup button on the phone
• Select Preferences
• Select Preferred Audio Device (option 8)
• Change the display to headset
I'm hearing a
Phone us on 13 2000 and say "Digital Office Technology" when prompted, for support if you hear any of the
Recorded Voice
following voice announcements when attempting to make a call:
Announcement
"You are not able to make this call. Please contact your system administrator for assistance."
Message when
"Line is not in service. Please contact your system administrator for assistance."
making a call
"We're sorry your call cannot be completed at this time...please hang-up and try your call again later."
Sequential Ring and
There is a hierarchy in these features of your digital phone.
other call features
1.
Call Forward Always (CFA) will always override Sequential Ring & other call features.
not working
2.
Sequential Ring will override all other call forward options (including Call Forward Not Reachable (CFNR).
3.
If a mobile phone is included in a call forward option, the number of rings before forwarding
Must be set to => 4 for the forwarding to work, due to the delay between Mobile and TIPT networks.
Issues with your Analogue Devices
Problem
Suggested solution
Fax or EFTPOS
Note: If your Internet is not working (for example, your computer can't get on the Internet), see 'Issues with Internet/
won't send
Internet is not working at all' above.
or receive
Follow the steps below to get your fax or EFTPOS machine back online:
1.
Make sure that the cables leading from the fax or EFTPOS machine are securely in place.
2.
Check the DOT Configuration email to make sure that each machine is plugged in to the correct port on your
router or Integrated Access Device. The DOT Configuration email was sent to you before your DOT Service
was activated.
After following the steps above, check whether your machine has a connection. For a fax machine, check
the dial tone. For EFTPOS, consult your machine's documentation to find how to check the connection.
If your machine still has no connection, phone us on 13 2000 and say "Digital Office Technology" when prompted.
Your machine has
The problem is probably with the fax or EFTPOS machine, rather than with the network.
a connection, but
Check the documentation that came with your machine, or contact your EFTPOS provider.
can't send or receive
Internet is working
If your everyday DSL connection has gone down, Broadband Backup will allow you to browse the Internet
but phones, fax
and get email. Your DOT phones, fax, and EFTPOS machines will not be connected on Broadband Backup.
and/or EFTPOS
not working
Section 4. Troubleshooting