Hosted VoIP Services
# Phone Feature Description
1 Handset Pick up to place or answer a call.
2 Message Waiting indicator. Displays red when a new voice message has been left. Flashes red
during incoming call.
3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Not
available on the SPA501G.
4 Line keys Indicates phone line status. Not available on the SPA502G. When lit:
Green: Line is idle.
Red (steady): Line is active or in use. Red (blinking): Line is on hold.
Orange: Line is unregistered (cannot be used).
These keys can also be programmed by your phone system administrator to perform functions such
as speed dial, call pickup, or monitoring an extension.
5 Softkey buttons Press a softkey button to perform the action shown on the label on the LCD screen
above.
6 Navigation button Press an arrow to scroll left, right, up, or down through items shown on the LCD
screen. Not available on the SPA501G.
7 Messages button Press to access voice mail (must be set up by your phone system administrator).
8 Hold button Press to place a call on hold.
9 Setup button Press to access a menu to configure features and preferences (such as your directory
and speed dials, call history).
10 Mute button Press to mute or unmute the phone. When phone is muted, the button glows red. A
flashing mute button indicates the network connection cannot be found.
11 Volume button Press + to increase the volume and - to lower the volume of the handset, headset,
speaker (when the handset is off the phone, or ringer volume (when the handset is on the phone).
12 Headset button Push to turn the headset on or off. When the headset is on, the button glows
green.
13 Speaker button Push to turn the speaker on or off. When the speaker is on, the button glows
green.
14 Keypad Use to dial phone numbers, enter letters, and choose menu items.
How to use your handset:
Once you have dialled a number, there will be a 3 second delay before connecting the call. This is
due to the service awaiting a further command. If you complete the dialled number with the "dial"
key (left key below screen), or press the # key, this tells the system your number range is
complete and will connect the call without any further delays ie: 0161 123 4567 dial (#)
GCI VoIP services v2.2
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