Cisco Headset Administration
For a Standard Default Headset Configuration Template, the Apply Config button takes effect for the following:
• Devices owned by users you added to the Assigned User Profile list
• Anonymous devices
For a Customized Headset Configuration Template, the Apply Config button takes effect only for devices
owned by users you added to the Assigned User Profiles list.
Headset Inventory Management
Cisco IP Phones send headset inventory data to Unified Communications Manager whenever the headset is
in a connected or disconnected state. Unified Communications Manager stores the inventory data so you can
generate an Inventory Summary Report or Custom Inventory Report for all headsets deployed in this server.
Report information includes: headset serial and model number, docking station details, firmware, configuration
templates used, vendor details, and headset connection status to devices.
Headset Inventory Settings
From Cisco Unified CM Administration, use the Device > Headset > Headset Inventory window to view a
full list of all headsets deployed on your server. You can use this information to generate reports for all
deployed headsets. If you click the Serial Number of the device, you can view details of individual headsets
in a pop-up window.
Table 7: Headset Inventory Settings
Field
Serial Number
Model
Vendor
Type
Firmware
User
Template
Status (since)
Dock Model
Description
Serial Number of the headset. This number is unique for every individual headset.
For non-Cisco headsets, the Device Name is used as the Serial Number.
Note
Using the same non-Cisco headset with multiple phones creates
duplicate headset records.
Model number of the headset.
Displays vendor details.
Indicates the type of flexible options for connecting the headset to devices: USB,
RJ-9, 3.5 mm, DECT, and Bluetooth connections.
Displays the most current firmware load of the headset.
Displays information of the end user using the phone or device.
Display the name of the headset configuration template.
Displays the status of the headset activities. It can be: Connected or Disconnected.
Displays the type of docking model station.
Cisco Headset 500 Series Administration Guide
Headset Inventory Management
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