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Appendix B – Gaining root access to your system

root access is disabled by default from TC4 onwards. However it can occasionally be useful to enable

this for troubleshooting.

it is critical to always set a password when enabling root access.

To enable root access login as admin and use the command:

systemtools rootsettings on [password]

replace [password] with the actual password you want to set for root access. When you enter this

command, your telnet/SSH session will close. After this you are able to login as root.

To check if root is enabled you can login as admin and enter:

systemtools rootsettings get

The system returns:

systemtools rootsettings get

To turn off root access (default state):

systemtools rootsettings off

D15029.01 Troubleshooting Guide TC6.0, April 2013.

Appendix C – Serial connections

The C40, C60 and C90 have standard serial port interfaces. profile systems containing these codecs

will also have standard serial connectors.

The EX, MX and SX series need non-standard cables to access their serial ports. These should be

available to order in the near future, please contact your local Cisco representative for more details

on orderability.

With a modern pC or laptop with no standard serial connector, you will need a USB to serial adaptor

like the one illustrated here.

Model

Parameter

C Series, EX, MX, SX,

Baud rate

Profile

Data Bits

parity

Stop Bits

Flow Control

The default baud rate is shown above. This can be changed on the system and it is worth checking

other baud rates if you are having connection problems. The port can be disabled. You can check the

serial port settings on the web interface by going to

Troubleshooting Guide TC6.0

38400

None

Configuration -> System Configuration –>

SerialPort.