Cisco IP Conference Station 7935 빠른 시작 매뉴얼 - 페이지 34
{카테고리_이름} Cisco IP Conference Station 7935에 대한 빠른 시작 매뉴얼을 온라인으로 검색하거나 PDF를 다운로드하세요. Cisco IP Conference Station 7935 37 페이지. Ip conference station
Cisco IP Conference Station 7935에 대해서도 마찬가지입니다: 시스템 매뉴얼 (50 페이지), 시스템 매뉴얼 (36 페이지), 빠른 참조 지침 (2 페이지)
페이지 인쇄
• Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects
of business operations. No workaround is available.
• Priority level 1 (P1)—Your production network is down, and a critical impact to business
operations will occur if service is not restored quickly. No workaround is available.
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of
service contracts, when applicable.
Cisco TAC Website
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time.
The site provides around-the-clock access to online tools, knowledge bases, and software. To access
the Cisco TAC Web Site, go to this URL:
http://www.cisco.com/tac
All customers, partners, and resellers who have a valid Cisco service contract have complete access to
the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a
Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or
password, go to this URL to register:
http://www.cisco.com/register/
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco
TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC
Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These
classifications are assigned when severe network degradation significantly impacts business
operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC
engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco
support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or
Network Supported Accounts (NSA). When you call the center, please have available your service
agreement number and your product serial number.
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