Motorola C200 서비스 매뉴얼 - 페이지 6

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Introduction

Warranty Service Policy

Conventions

Special characters and typefaces, listed and described below, are used in this

publication to emphasize certain types of information.

➧

Note: Emphasizes additional information pertinent to the subject

matter.

Caution: Emphasizes information about actions which may result in

equipment damage.

Warning: Emphasizes information about actions which may result

in personal injury.

Keys to be pressed are represented graphically. For example, instead of "Press

the Menu Key", you will see "Press

Information from a screen is shown in text as similar as possible to what

appears in the display. For example,

Information that you need to type is printed in boldface type

The product is sold with standard 12 months warranty terms and conditions.

Accidental damage, misuse, and extended warranties offered by retailers are not

supported under warranty. Non warranty repairs are available at agreed fixed

repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early

on after the date of sale, are to be returned to Manufacturing for root cause analysis,

to guard against epidemic criteria. Manufacturing to bear the costs of early life

failure.

Product Support

Customer's original units will be repaired but not refurbished as standard.

Appointed Motorola Service Hubs will perform warranty and non-warranty field

service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola

High Tech Centers will perform level 4 (full component) repairs.

Customer Support

Customer support is available through dedicated Call Centers and in-country help

desks. Product Service training should be arranged through the local Motorola

Support Center.

May 21, 2003

H".

ALERTS

C200

6809464A5-O