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8. TROUBLEShOOTING GUIDE

8.1. BEFORE CONTACTING AFTER-SALES SERVICE...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

PROBLEM

The appliance is not working:

If there is water in the defrost pan:

If the edges of the appliance

cabinet, which come in contact with

the door seal, are warm to the touch:

If the light does not work:

If the motor seems to run too much:

If the appliance temperature is too

high:

If the doors do not open and close

properly:

• Is the power cable plugged into a live socket with the proper

voltage?

• Have you checked the protection devices and fuses of the

electrical system in your home?

• This is normal in hot, damp weather. The pan can even be half

full. Make sure the appliance is level so that the water does not

overflow.

• This is normal in hot weather and when the compressor is

running.

• Have you checked the protection devices and fuses of the

electrical system in your home?

• Is the power cable plugged into a live socket with the proper

voltage?

• In case the LEDs are broken the user must call the Service for

exchange of the same type available only at our After-sales

Service Centers or authorized dealers.

• Motor running time depends on different things: number of door

openings, amount of food stored, temperature of the room, setting

of the temperature controls.

• Is the condenser (back the appliance) free of dust and fluff?

• Are the door properly closed?

• Are the door seals properly fitted?

• On hot days or if the room is warm, the motor naturally runs

longer.

• If the appliance door has been left open for a while or if large

amounts of food have been stored, the motor will run longer in

order to cool down the interior of the appliance.

• Are the appliance controls correctly set?

• Has a large amount of food been added to the appliance?

• Check that the door is not opened too often.

• Check that the door close properly.

• Check that food packages are not blocking the door.

• Check that the internal parts or automatic ice maker are not out of

position.

• Check that the door seals are not dirty or sticky.

• Ensure the appliance is level.

SOLUTION