Xerox Wide Format 7742 사용자 설명서 - 페이지 17

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Problem Solving

This chapter describes problems that may occur with the scanner and the recommended

solutions.

This section describes problems that may occur with the scanner and the troubleshooting

procedures to solve the problems.

If the scanner does not work properly after you perform the troubleshooting

recommended in the pages below, then contact your Xerox Service Representative.

If you think a problem is occurring with the scanner, check the Status Indicator Light

and the following table.

Warning

The scanner contains precision measuring equipment and uses a high-voltage power

supply. Never open or remove scanner covers that are secured with screws unless

specifically instructed to do so, because high-voltage components can cause electric

shock. Do not attempt to alter the scanner or change the parts because it may result in

fire or smoke.

Table 6. General Problems

Error

It is not possible to insert

originals

Xerox

Wide Format 7742 Scan Solution

User Guide

Remedy

• Open the scanner and check for and remove paper fragments.

• Reboot the system to see if that corrects the problem.

• If the condition does not improve, contact your Xerox Service

Representative.

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