Xerox DocuColor 242 사용자 설명서 - 페이지 16
{카테고리_이름} Xerox DocuColor 242에 대한 사용자 설명서을 온라인으로 검색하거나 PDF를 다운로드하세요. Xerox DocuColor 242 32 페이지. Docucolor advanced multifunction
Xerox DocuColor 242에 대해서도 마찬가지입니다: 기능 설명서 (12 페이지), 릴리스 노트 (41 페이지), 평가자 매뉴얼 (14 페이지), 평가자 매뉴얼 (16 페이지)
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How do I request Xerox support?
Email Contact
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3. Click [Submit].
Your request is placed in a queue.Your queue displays in the
eCare Support dialog window.
When Xerox Support responds to queue, a two-way dynamic
chat window opens. Use this chat window for an instant, text
based conversation with Xerox Support.
If Xerox Support wants to view your desktop, you will receive a
Invite Observe or Invite Control request in the chat window.
•
If Xerox Support needs to control your mouse and desktop,
you will receive a Invite Control message. You may either
accept or reject this invitation.
Invite Control enables Xerox Support to direct you to
specific screen or menu locations or to directly resolve
operational issues.
•
If Xerox Support wants to share your desktop with view-
only rights, you will receive an Invite Observe message.
You may also accept or reject this invitation.
Invite Observe enables Xerox Support to remotely
present training demonstrations.
When you want to communicate with Xerox Support without
enabling desktop sharing, you may send Xerox an email message
from the Remote Services Home page.
To send a message to Xerox Support:
1. Click [Contact Information] to view the information; Customer
Address, DocuSP Version Print Engine Serial Number, Host
ID, and IP Address. Then click [Contact Xerox] to open an
automatically addressed email message you can send to
Xerox Support.
2. Enter a description of your issue into the Subject field.
3. Enter your text message.
4. Click [Send].
Or, if you want to close the message window without sending
the message, click [Close Window].
User Guide