Blackberry 7130g 시작하기 매뉴얼 - 페이지 23

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Frequently asked questions

Why does my device not turn on?

The power might be off. Press the Power button.

The battery might not be charged. See "Charge

the battery" on page 6 for more information.

Why does my device not charge?

A connection might not be complete. Check that

all cables and plugs are fully inserted into ports

and power outlets. See "Charge the battery" on

page 6 for more information.

The battery might not be inserted properly. Turn

off your device and then remove and reinsert the

battery. Verify that the connectors on the battery

align with the connectors on your device. See

"Insert the battery" on page 5 for more

information.

If you connect your device to the computer to

charge, verify that the computer is turned on. If

you connect your device to the computer using a

USB hub, the hub must be self powered to provide

enough power to charge your device.

Can I charge my device by connecting it to my

computer?

If you have installed the BlackBerry Desktop

Software or the BlackBerry Device Manager on

your computer, you can connect your device to the

computer to charge the battery.

Verify that the computer is turned on.

Connect the smaller end of the USB cable to

your device.

Connect the larger end of the USB cable to

an available USB port on your computer.

Note: To find more help with connecting your

device to the computer, in the desktop software,

click Help to view the BlackBerry Desktop

Software Online Help.

Why can I not send or receive email messages?

Verify that your device is connected to the

wireless network. See "Connect to the wireless

network" on page 6 for more information.

Verify that you have associated your device with a

supported email address. See "Choosing your

email setup option" on page 7 for more

information.

If you are using BlackBerry Internet Service, see

the BlackBerry Internet Service Online Help for

more information about email message

troubleshooting. See "Find more information" on

page 12 for more information.

If you continue to be unable to send and receive

messages, reset your device by removing and

reinserting the battery.

Note: To find more information about sending and

receiving email messages, in a messages list, click

the trackwheel. Click Help > Email Messages.

How do I install the BlackBerry Desktop

Redirector?

If you use a Microsoft Outlook (Workgroup

installation) email account that resides on a

Microsoft Exchange Server version 5.5 or later and

your device does not have access to a BlackBerry

Enterprise Server, you might choose to install the

BlackBerry Desktop Redirector software on your

computer to associate your device with the email

address.

To install the BlackBerry Desktop Redirector,

when you install the BlackBerry Desktop Software,

select BlackBerry Desktop Redirector as your

message redirection option. See "Set up for email

using a computer" on page 13 for more

information about installing the BlackBerry

Desktop Software.

Frequently asked questions