Yamaha DISKLAVIER ENSPIRE 사용자 설명서 - 페이지 32
{카테고리_이름} Yamaha DISKLAVIER ENSPIRE에 대한 사용자 설명서을 온라인으로 검색하거나 PDF를 다운로드하세요. Yamaha DISKLAVIER ENSPIRE 35 페이지.
페이지 인쇄Controller
Symptom
"DisklavierTV" does not appear in
the Menu.
Switching Hub
Symptom
Failed to open the website on
your browser.
Computer
Symptom
Video streaming does not start.
Video streaming is not smooth.
Failed to open the website on
your browser.
Failed to open the website on
your browser.
Video streaming is not smooth.
Piano playback is not stable due
to unstable video streaming.
Remedy
Make sure that your Disklavier firmware is the latest version on the
[Information] screen.
See page 15 and register as a Yamaha Online Member by creating
your account on Yamaha MusicSoft.
See page 16 and properly log into your account (enter the e-mail and
password registered on Yamaha MusicSoft).
Make sure that your credit card information includes a United States
mailing address.
Remedy
Make sure that the switching hub and router are connected with the
Ethernet cable.
Make sure that the switching hub and computer are connected with the
Ethernet cable.
Remedy
Make sure that the operating system on your computer is suitable for
watching DisklavierTV contents.
Disable the firewall function on your computer. Be sure to enable it after
you confirm that the symptom is improved.
Make sure that your computer is suitable for watching DisklavierTV
contents. See page 18 to try viewing a test video.
Disable the antivirus software on your computer. Be sure to enable it
after you confirm that the symptom is improved.
Disable the firewall function on your computer. Be sure to enable it after
you confirm that the symptom is improved.
Make sure that no other software except the web browser is working.
Make sure that the router is turned on.
Make sure that the Ethernet cable is securely connected to the router.
Make sure that the router and switching hub are connected with the
Ethernet cable.
Make sure that the router setting is appropriate.
Contact your ISP and confirm the contract for speed.
Check your bandwidth using a speed test site (e.g., http://www.
speedtest.net). We recommend over 4.0 Mbps for download speed. If the
symptom persists, contact your ISP and confirm the contract for speed.
Check your bandwidth using a speed test site (e.g., http://www.
speedtest.net). We recommend over 4.0 Mbps for download speed. If the
symptom persists, contact your ISP and confirm the contract for speed.
Troubleshooting
DisklavierTV User's Guide (For Disklavier ENSPIRE Users)
32