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Chapter 4. Troubleshooting

How can I determine whether the Windows running on my computer is Compact enabled?

Compact technology is normally enabled on copies of Windows 10 Update running on SSD (or

eMMC) -only computer models. To check your computer,

Right-click the Start button in the lower-left corner and select Disk Management.

The Disk Management program starts.

If Compact is labeled on the Windows partition, Compact is enabled on your copy of Windows.

Where can I find drivers for the various hardware devices of my computer?

If your computer is preinstalled with a Windows operating system, first check the installation

program on the C partition of your hard disk. If you cannot find the drivers for all the hardware

devices that you need there, download the drivers from the Lenovo consumer support website.

Note: The Lenovo support Web site contains the latest drivers.



BIOS setup utility

What is the BIOS setup utility?

The BIOS setup utility is ROM-based software. It communicates basic computer information and

provides options for setting boot devices, security, hardware mode, and other preferences.

How can I start the BIOS setup utility?

To start the BIOS setup utility:

Shut down the computer.

Press the Novo button and then select BIOS Setup.

How can I change the boot mode? (on select models)

There are two boot modes: UEFI First and Legacy Support. To change the boot mode, start the

BIOS setup utility and set boot mode to UEFI First or Legacy Support on the boot menu.

When do I need to change the boot mode? (on select models)

The default boot mode for your computer is UEFI First mode. If you need to install a legacy

Windows operating system on your computer, you must change the boot mode to Legacy

Support. The legacy Windows operating system cannot be installed if you don't change the

boot mode.



Getting help

How can I contact the customer support center?

See "Chapter 3. Getting help and service" of Lenovo Safety and General Information Guide.