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IBM QRadar Appliances Type 4723 Problem Determination and Service Guide

Page 12 of 15

Updating the SWG Appliance Custom Firmware Block

To update the firmware on the appliance after a system board replacement and AFTER the VPD update has been completed, select

option 1 from the Blue Main Menu.

Figure 11

The tools will auto-detect the appliance and take you to a customized menu section instead of the standard ToolsCenter menu. If the

Appliance VPD is recognized correctly and you're using the correct tool, it will simply ask you to confirm {Y} (Figure 12) to go

forward with the updates. If the Appliance VPD is not recognized, you will receive the warning shown in the "Invalid Asset Tag /

Appliance VPD section" (Figure 15)

P/N: 03KE175

EC: P43116B

Origin: MX

Printed in MX