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Software service and support

Through the Support Line, you can get telephone assistance, for a fee, with usage, configuration, and

software problems with your Lenovo products.

For more information about Support Line and other IBM services, see

http://www3.lenovo.com/us/en/data-

or see

center/software/c/software?menu-id=explore_software

https://datacentersupport.lenovo.com/us/en/

supportphonelist

for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-

7378).

Hardware service and support

IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products.

You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized

by Lenovo to provide warranty service, go to

and

https://datacentersupport.lenovo.com/us/en/serviceprovider

click Business Partner Locator. For IBM support telephone numbers, see

https://

datacentersupport.lenovo.com/us/en/supportphonelist

. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-

426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.

K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.

Taiwan product service

Use this information to contact product service for Taiwan.

Appendix A. Getting help and technical assistance