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Chapter 3. Recovery system

Introduction

Reset this PC is a built-in recovery tool that enables users to restore their operating system to its

original state. This preserves their data and important customizations, without the need to back

up their data in advance.

The following Reset this PC features are available to users from multiple locations within

Windows:

keep my files

Fixes software problems by reinstalling the factory default configuration. This preserves the

personal files, and deletes apps and settings.

Remove everything

Prepares the computer for recycling or transfer of ownership. This reinstalls the factory default

configuration and returns all user data and applications to the state of their original Out-of-Box

Experience (OOBE).

Using Reset this PC

Reset this PC can be launched using one of the following methods:

• Power button + Volume up button:

- Shut down the computer and wait for at least five seconds.

- Press and hold the volume up button and then press the Power button, until the Novo

Menu appears on the screen.

- Novo Menu

• Windows PC settings:

- Windows PC settings

For more instructions, see the Windows Help and Support file on your computer.

When I purchased my computer, it included a copy of Windows. How can I

determine whether the copy of Windows is preinstalled by Lenovo?

On the outside of the sales package of your computer, you should find a label containing

configuration information for your computer. Check the printed string next to OS. If it contains

Windows or WIN, the copy of Windows was preinstalled by Lenovo.

What is the Recovery Partition?

If your computer is preinstalled with any version of Windows 10, the storage device of your

computer contains a Recovery Partition. This partition contains the image file of the preinstalled

Windows operating system. In cases of system failure, you can use the Lenovo OneKey

Recovery system or the Windows Reset feature to restore the operating system to its factory

status.

Note: The Recovery Partition is not assigned a drive letter and cannot be accessed through Windows File

Explorer.

System Recovery

Update&security

Troubleshoot

Reset this PC

Recovery

Reset this PC

select Start.