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Lenovo TB-8504F/Lenovo TB-8504X Hardware Maintenance Manual

What to do first

When you do return an FRU, you must include the following information in the

parts exchange form or parts return form that you attach to it:

1. Name and phone number of servicer

2. Date of service

3. Date on which the machine failed

4. Date of purchase

5. Procedure index and page number in which the failing FRU was detected

6. Failing FRU name and part number

7. Machine type, model number, and serial number

8. Customer's name and address

Note for warranty: During the warranty period, the customer may be

responsible for repair costs if the computer damage was caused by misuse,

accident, modification, unsuitable physical or operating environment, or

improper maintenance by the customer.

The following is a list of some common items that are not covered under

warranty and some symptoms that might indicate that the system was subjected

to stress beyond normal use.

Before checking problems with the computer, determine whether the damage is

covered under the warranty by referring to the following list:

The following are not covered under warranty:

• LCD panel cracked from the application of excessive force or from being

• Scratched (cosmetic) parts

• Distortion, deformation, or discoloration of the cosmetic parts

• Plastic parts, latches, pins, or connectors that have been cracked or broken by

• Damage caused by liquid spilled into the system

• Damage caused by the improper insertion of a PC Card or the installation of

• Improper disk insertion or use of an optical drive

• Diskette drive damage caused by pressure on the diskette drive cover,

• Damaged or bent diskette eject button

• Fuses blown by attachment of a nonsupported device

• Forgotten computer password (making the computer unusable)

• Sticky keys caused by spilling a liquid onto the keyboard

• Use of an incorrect AC adapter on laptop products

The following symptoms might indicate damage caused by nonwarranted

activities:

• Missing parts might be a symptom of unauthorized service or modification.

• If the spindle of a hard disk drive becomes noisy, it may have been subjected

dropped

excessive force

an incompatible card

foreign material in the drive, or the insertion of a diskette with multiple

labels

to excessive force, or dropped.