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If customer has full charged the receiver but there still exists a long delay:

replacement.

1.1.9 The receiver is not water proof .

we have some tips on how to make a better waterproof function:

- The receiver is made of waterproof materials but the charging port mig

ht loosen during usage. There is a very small gap between the charging

port and the lid.

So before it has any contact with water, please make sure the receiver ch

arge port is covered tightly. So that the water couldn't get into the receive

- You could also stick a tape on the port to prevent the water in.

- The most important thing is that please wipe the water at charging port

before charging.

- If it possible,you could dry out the receiver in rice for around 8 hours o

r dry it with an air dryer patiently if the water get into the receiver unfortu

nately.

These steps can help a lot on waterproof. Send new receiver.

3、Complains

For easing babydogs suffering, we would like to take the responsibility an

d fully undertake medical expenses.

In order to solve this problem for you could you please kindly offer me

these information:

1Dog's name

2 your dog's age and breed.

3 Dog's weight

4 Dog's hair. Does he/her has thick hair?

To process a solution, we need you write a email to

Your email could contain

Paypal account, bill. Also please send us the pictures on the vulturous and