Dogtra Edge 소유자 매뉴얼 - 페이지 17

{카테고리_이름} Dogtra Edge에 대한 소유자 매뉴얼을 온라인으로 검색하거나 PDF를 다운로드하세요. Dogtra Edge 19 페이지. Remote controlled dog training collars
Dogtra Edge에 대해서도 마찬가지입니다: 소유자 매뉴얼 (19 페이지), 제품 설명서 (14 페이지), 소유자 매뉴얼 (20 페이지), 코드 설정 매뉴얼 (2 페이지)

페이지 인쇄

Troubleshooting Guide

1. My dog is not reacting to the collar.

- Make sure the receiver/collar is turned on. To turn the receiver/collar on,

hold down the on/off button until the green LED indicator turns on.

- Be sure the strap is on the dog tight enough so that both contact points

are touching the dog's skin.

- The contact points may be too short for your dog's thick or long coat.

Use the included contact point extensions to extend the length of the

contact points. If you are already using longer contact points, you may

need to trim the hair on the dog's neck, so that both contact points are

touching the dog's skin.

- The intensity level may be too low for your dog. Increase the

stimulation until the dog responds, usually by a neck movement, head

shaking, or looking over the shoulders. The response may be very

subtle.

2. The LED indicator light comes on, but I do not feel any

stimulation.

- Your tolerance may be higher than your dog's. You may need to try the

unit on your fingertips where sensitivity is higher and/or increase the

stimulation level. Be sure both contact points are touching both of your

fingertips.

- The battery may be low, check the LED indicator light on the

transmitter and receiver/collar for battery life.

- Make sure the receiver/collar is coded to the transmitter. To code the

receiver/collar to transmitter see section 14. Code Setting.

- If you have a full charge, and you have done all of the above, your unit

may need to be serviced. Please email us at [email protected], or call

customer service at 1-888-811-9111.

3. The transmitter has no range, or the stimulation is weaker when

my dog is farther away.

- Check to see if your fingers are touching the antenna, as the range may

decrease substantially.

- The range indicated on the unit's box is for flat terrain (line of sight).

Heavy brush, trees, hills, buildings, and/or moisture will affect the

range of your unit. For the best range, hold the transmitter vertically

above your head, and/or try moving to higher ground.

- Any electrical conductors will affect the range, such as cars, chain-link

dog runs, metal buildings, and radio towers. For the best results, operate

away from these structures.

4. My units are not holding a charge.

- The charging pin may be damaged. A metal pin inside the charging port

should stand straight up and firm in the center. If the pin is wobbling,

broken or missing, you will need to send the unit in to the repairs

department.

- The charging port must be clean prior to charging, clean the dirt out

with a cotton swab and some rubbing alcohol. If the dog was in salt-

water, be sure to rinse the receiver and charging port with clean water.

- For Dogtra units over two years old from the purchase date, the batteries

may need to be replaced. You can replace them yourself by contacting

Dogtra for a replacement battery. Damages incurred to the unit due

to improper battery installations are not covered under the warranty.

Dogtra strongly recommends sending the unit in for inspection.

5. My dog has skin irritation

- This may be due to an improper fit. If your dog exhibits signs of skin

irritation, consult with a veterinarian. Once the dog's skin returns to a

normal condition, continue to use the collar and check your dog's neck

each time you use the unit.