Dogtra Edge RT 소유자 매뉴얼 - 페이지 15

{카테고리_이름} Dogtra Edge RT에 대한 소유자 매뉴얼을 온라인으로 검색하거나 PDF를 다운로드하세요. Dogtra Edge RT 17 페이지. Remote controlled dog training collars
Dogtra Edge RT에 대해서도 마찬가지입니다: 설정 매뉴얼 (6 페이지), 소유자 매뉴얼 (15 페이지), 제품 설명서 (14 페이지)

페이지 인쇄

TROUBLESHOOTING GUIDE

1. My dog is not reacting to the collar.

- Make sure the receiver/collar is turned on. To turn on/off

the receiver/collar, hold the red dot on the front of the

transmitter to the red dot on the receiver/collar.

- Be sure the strap is on the dog tight enough so that

both contact points are touching the dog's skin.

- The contact points may be too short for your dog's

thick or long coat. To place an order for longer contact

points, please contact Dogtra or a Dogtra dealer. If you

are already using longer contact points, you may need

to trim the hair on the dog's neck, so that both contact

points are touching the dog's skin.

- The intensity level may be too low for your dog.

Increase the stimulation until the dog responds, usually

by a neck movement, head shaking, or looking over the

shoulders. The response may be very subtle.

2. The LED indicator light comes on, but I do not feel any

stimulation.

- Your tolerance may be higher than your dog's. You may

need to try the unit on your fingertips where sensitivity

is higher and/or increase the stimulation level. Be sure

both contact points are touching both of your fingertips.

- The battery may be low, check the LED indicator light

on the transmitter and receiver/collar for battery life.

- Make sure the receiver/collar is coded to the transmitter.

To code the receiver/collar to the transmitter see section

10. Code Setting.

- If you have a full charge, and you have done all of the

above, your unit may need to be serviced. Please email

us at [email protected], or call customer service at

1-888-811-9111.

3. The transmitter has no range, or the stimulation is

weaker when my dog is farther away.

- Check to see if your fingers are touching the antenna, as

the range may decrease substantially.

- The range indicated on the unit's box is for flat terrain

(line of sight). Heavy brush, trees, hills, buildings, and/or

moisture will affect the range of your unit. For the best

range, hold the transmitter vertically above your head,

and/or try moving to higher ground.

- Any electrical conductors will affect the range, such as

cars, chain-link dog runs, metal buildings, and radio

towers. For the best results, operate away from these

structures.

4. My units are not holding a charge.

- The charging pin may be damaged. A metal pin inside

the charging port should stand straight up and firm in

the center.

If the pin is wobbling, broken or missing, you will need

to send the unit in to the repairs department.

- The charging port must be clean prior to charging,

clean the dirt out with a cotton swab and some rubbing

alcohol. If the dog was in salt-water, be sure to rinse the

receiver and charging port with clean water.

- For Dogtra units over two years old from the purchase

date, the batteries may need to be replaced. Dogtra

strongly recommends sending the unit in for battery

replacement and inspection. Damages incurred to

the unit due to improper battery installations are not

covered under the warranty.