Canon 2094B001 Printer User Manual - Page 45

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Printing from Cameras

• Recheck the camera and printer connection status.

• Does the firmware of the Canon-brand camera support the

printer?

• Does the camera battery have a sufficient charge?

Replace the battery with a fully charged or new battery, or use

the compact power adapter for the camera.

Printing from Computers

• Did you install the printer driver according to the correct

procedures?

• Is the printer connected directly to a port on the computer with

the USB cable?

The printer may not operate correctly if it is connected to a USB

hub.

• A USB cable for connecting the printer to a computer is not

supplied with the product. Please use a commercially available

USB cable.

Problems Exclusive to Windows

• Is the printer set to offline?

Right-click the printer icon and cancel the offline setting.

Problems Exclusive to Macintosh

• Is the printer registered on the Printer List?

Image Does Not Appear When Memory Is Inserted

Is the memory card inserted all the way into the correct slot with the

label facing up?

Do the images conform to the Design rule for Camera File system?

Troubleshooting

Overview

Tasks and Index

Getting Ready

Cannot Print a Particular Image

Image data may be corrupted.

Only JPEG images can be printed.

Images larger than 8,000 x 6,000 pixels cannot be printed.

Cannot Print the Date Imprint

Printing from Memory Cards

• Set a date imprint option with the printer's Date button.

• If you are using DPOF settings, the date imprint settings are

configured on the camera.

Printing from Cameras or Mobile Telephones

• Date imprint settings are configured on those devices not the printer.

Cannot Configure the Selected Mode, Print Layout, Date

Imprint and Number of Prints

Some options cannot be selected or may not be available depending

on the selected combination of mode, print layout, date imprint and

number of prints.

Cannot Print Cleanly

Is the ink sheet or paper dirty?

Is dirt lodged within the printer?

Use the supplied cleaner to remove the dirt.

Has condensation formed within the printer?

Leave it to dry at room temperature for some time.

Is it placed near a device with a strong electromagnetic or magnetic

field?

Set it at least one meter (3 ft.) apart.

Printing

Appendices

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