American Standard COLONY 2388 Installation Instructions - Page 5

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PROBLEM

Does not flush

a. Water supply valve closed.

b. Supply line blocked.

c. Flush valve chain too loose or disconnected.

d. Sand or debris lodged in water control.

Poor or sluggish flush

a. Bowl water level too low.

b. Supply valve partly closed.

c. Partially clogged trapway and/or drain pipe and/or vent.

d. Supply pressure too low.

Toilet leaks

a. Poor supply line connection.

b. Poor bowl to tank/floor connection.

Toilet does not shut off

a. Flush valve chain too tight, holding flush valve open.

b. Flush valve seat and/or flapper worn or deformed.

c. Sand or debris lodged in water control.

AS AMERICA, INC. ("AMERICAN STANDARD") ONE-YEAR LIMITED WARRANTY

If inspection of this AS America, Inc. ("American Standard") plumbing product, within one year after its initial

purchase, confirms that it is defective in materials or workmanship, American-Standard will repair or, at its option,

exchange the product for a similar model.

This warranty does not apply to local building code compliance. Since local building codes vary considerably,

the purchaser of this product should check with a local building or plumbing contractor to insure local code

compliance before installation.

This warranty shall be void if the product has been moved from its initial place of installation; if it has been

subjected to faulty maintenance, abuse, misuse, accident or other damage; if it was not installed in accordance with

American Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped by

American Standard.

American Standard's option to repair or exchange the product under this warranty does not cover any labor or

other costs of removal or installation, nor shall American Standard be responsible for any other incidental or

consequential damages attributable to a product defect or to the repair or exchange of a defective product,

all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or

limitation of implied warranties, so this exclusion may not apply to you.)

This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or

from province to province, in which case this warranty does not affect such statutory rights.

For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or

through whom the product was purchased, or that a service request (including a description of the product model

and of the defect) be sent to the following address:

In the United States:

American Standard Inc.

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Consumer Affairs

For residents of the United States, warranty information

may also be obtained by calling the following

toll free number: (800) 442-1902

www.americanstandard-us.com

TROUBLESHOOTING GUIDE

POSSIBLE CAUSE

a. Open valve and allow water to fill tank.

b. Shut off water supply, disconnect supply line, and inspect

all gaskets and washers. Reassemble. Also, see Fluidmaster

maintenance (see step 13).

c. Readjust chain length as required.

d. Shut off water supply. Remove cap and clean per Step 13.

a. Check that refill tube is connected to water control and

inserted into tank overflow without being kinked or damaged.

b. Open supply valve fully. Be sure that proper supply tube size is used.

c. Remove obstruction. Consult a plumber if necessary.

d. Normal supply pressure must be at least 20 psi.

a. Review Step 9 of installation procedure.

b. Review Step 4 through 7 of installation procedure.

a. Readjust chain length as needed. Review step 10.

b. Replace flapper/flush valve assembly, as needed.

c. Shut off water supply. Remove cap and clean per Step 13.

In Canada:

American-Standard

2480 Stanfield Rd.

Mississauga, Ontario

Canada L4Y 1S2

Toll Free: (800) 387-0369

www.americanstandard.ca

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CORRECTIVE ACTION

In Mexico:

Customer Service Manager

Ideal Standard, S.A. de C.V.

Via Morelos #330

Col. Santa Clara

Ecatepec 55540 Edo. Mexico

www.americanstandard.com.mx

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