MP620 / MP628
2. LIST OF ERROR DISPLAY / INDICATION
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the LCD in text
and by icon.
2. Messages during printing from a computer are displayed on the MP driver Status Monitor.
3. Error codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call error record" area in EEPROM
information print
Buttons valid when an operator call error occurs:
1. ON button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically be cleared when the cause
of the error is eliminated, and pressing the OK button may not be necessary.
3. Stop button: To cancel the job at error occurrence, and to clear the error.
2-1. Operator Call Errors (by Alarm LED Lit in Orange)
Error
No paper in the rear
tray.
No paper in the cassette. [1003]
Paper jam.
Paper jam in the rear
guide.
Ink may have run out.
Ink tank not installed.
Print head not installed,
or not properly
installed.
Faulty print head ID.
Print head temperature
sensor error.
Faulty EEPROM data of
the print head.
Multiple ink tanks of the
same color installed.
Ink tank in a wrong
position.
Warning: The ink
absorber becomes
almost full.
Error
U
Message on the LCD
code
No.
[1000]
---
Rear tray.
There is no paper. Load paper and
press [OK].
---
Cassette.
There is no paper. Load paper and
press [OK].
[1300]
---
The paper is jammed. Clear the
paper and press [OK].
[1303]
---
[1600] U041 The following ink may have run out.
Replacing the ink tank is
recommended.
[1660] U043 The following ink tank cannot be
recognized.
(Applicable ink tank icon)
[1401] U051 Print head is not installed. Install the
print head.
U052 The type of print head is incorrect.
Install the correct print head.
[1403]
[1405]
[1681] U071 More than one ink tank of the
following color is installed.
[1680] U072 Some ink tanks are not installed in
place.
[1700,
---
Contact the support center or service
1701]
center for ink absorber replacement.
Press [OK] to continue printing.
Confirm that the rear tray is selected as the paper
source. Set the paper in the rear tray, and press the
OK button.
Confirm that the cassette is selected as the paper
source. Set the paper in the cassette, and press the
OK button.
Note: Only plain paper can feed from the cassette.
Remove the jammed paper, and press the OK
button.
Replace the applicable ink tank, or press the OK
button to clear the error without ink tank
replacement. When the error is cleared by pressing
the OK button, ink may run out during printing.
Install the applicable ink tank(s) properly, and
confirm that the LED's of all the ink tanks light red.
Install the print head properly.
Re-set the print head. If the error is not cleared, the
print head may be defective. Replace the print head.
Replace the wrong ink tank(s) with the correct one
(s).
Install the ink tank(s) in the correct position.
Replace the ink absorber, and reset its counter. [See
3-3. Adjustment / Settings, (6) Service
Pressing the OK button will exit the error, and
enable printing without replacing the ink absorber.
5 / 44
TABLE OF CONTENTS
Solution
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